Fraud prevention

While fraud is a year-round concern, credit unions need to be extra vigilant during the holiday season.

From digital assistants and new branching strategies to revamped hiring processes and improved cybersecurity, these are the winners of the 2018 Best Practices Awards.

Credit unions are well positioned to serve small businesses, but they'll lose that opportunity if they're not adequately protecting those members' cash flow.

California-based America's Christian Credit Union's efforts earned it a 2018 Best Practices Award.

With fraud rising alongside mobile deposit usage, credit union executives needed a way to solve the problem without making the process burdensome to employees and members.

A new group aims to foster collaboration between fintechs and state and federal officials in the fight against crime — without hindering legitimate business innovation.

The hacks keep coming — most recently to Facebook and the federal government’s health insurance sites — and consumer trust in online security systems disintegrates along with them, according to a number of recent surveys.

Stripe’s expanding global profile has come with a growing security risk operation, which will now be overseen by former Google security expert Niels Provos.

It took about a day for Pennsylvania State Employees Credit Union to switch to the new system.

For bankers and network providers, it’s a given that moving to a real-time payment system like Zelle will lead to an increase in fraud attempts. Here's a look at the ways they're fighting back.

Members can play an integral role in helping credit unions fight fraud, but only if they have the right training.

The cost of fighting fraud at financial institutions is up nearly 10 percent from last year. That means credit unions face significant challenges in being ready for the next threat.

A deaf woman who had over £8000 stolen from her bank account by fraudsters has become the latest symbol of the insecure practice of using phone numbers as proof of identity.

For businesses that serve a predominantly millennial audience, knowing the age group’s tolerance toward online security measures is an important lesson that coincides with customer retention, according to David Britton, vice president of industry solutions of global fraud and identity at Experian.

With technology tightening defenses against account fraud, scammers increasingly turn to what they view as the weakest link: the human being at a call center.

The time is now for Congress to enact stricter data security standards that better protect credit unions and consumers.

Happy State Bank and others use rewards, rather than punishments, to encourage employees to stay vigilant and catch fraud and cybersecurity issues.