Fraud prevention

A deaf woman who had over £8000 stolen from her bank account by fraudsters has become the latest symbol of the insecure practice of using phone numbers as proof of identity.

For businesses that serve a predominantly millennial audience, knowing the age group’s tolerance toward online security measures is an important lesson that coincides with customer retention, according to David Britton, vice president of industry solutions of global fraud and identity at Experian.

With technology tightening defenses against account fraud, scammers increasingly turn to what they view as the weakest link: the human being at a call center.

The time is now for Congress to enact stricter data security standards that better protect credit unions and consumers.

Happy State Bank and others use rewards, rather than punishments, to encourage employees to stay vigilant and catch fraud and cybersecurity issues.

After 20 years of working with a clunky, time-consuming 3-D Secure authorization method for online purchases, the wheels are finally in motion to get the upgraded 2.0 version in place for merchants and banks, granting access to more data for spotting fraud.

CO-OP Financial Services is currently pilot testing the new data-driven tool with credit unions in its shared branching network.

A mortgage fraud scheme involving fake employment records, initially thought to be contained to Southern California, is occurring statewide, Fannie Mae said in a new fraud alert.

Wire and other payments fraud affected a record number of businesses last year, and the FBI is warning in particular about real estate scams.

Fallout from the Equifax breach is coming into clearer focus as more companies begin pinpointing its effects over the last several months.