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Businesses need to shift focus away from millennials and toward the next age group, which is expected to be so demanding that business processes will have to be overhauled, says Julia Carreon, the bank's managing director of digital and fiduciary operations.
December 9 -
Many community banks are launching digital banks, more aggressively courting younger customers and abandoning the idea that only primary banking relationships are worthwhile.
October 4 -
Surety's first online bank, booyah, is aimed at college students and young grads.
October 1 -
Millennials hate bureaucracy but big banks aren't agile enough to meet the demand for fast service. That gives credit unions a big opening.
September 30Polyient Labs -
The app, which started with mobile gaming, will now integrate itself with some of the most popular video games on the market such as Fortnite.
September 24 -
Readers react to plans by Democratic presidential candidates to reform college tuition, credit unions buying more banks, whether the next president could fire the CFPB head and more.
September 19 -
With 20- and 30-somethings just beginning to build financial wealth, banks must orient their business to meet the needs of these consumers.
September 19Financial Health Network -
Changes in consumer behavior patterns will force banks to reassess the information they use to attract customers.
September 11CCG Catalyst -
Young people prefer transfer apps, but privacy and authentication will need to be improved, says Sonarax's Benny Saban.
September 4Sonarax -
Even relatively wealthy Americans are so worried about their finances that it's affecting their mental and physical health. That's one of the findings in a Bank of America survey of more than 1,000 people in the U.S. who have enough investable money to qualify as "mass affluent."
June 14