Generation Z

USAA reigns, Wells Fargo, well, doesn't. Here's a look at the highs and lows in this year's survey, as well as the trends that drove the results.

The sharing economy, declining cash usage, mobile banking and more will all have a major impact on how credit unions do business less than a decade from now, according to one analyst.

Most of Generation Z desires more robust and holistic payments management experience, making it a requirement that the financial services industry create new solutions with these preferences in mind. Technology partners and open development can help meet these needs, writes Zavida Mangaru, executive vice president of product strategy and innovation at North American Bancard.

A generation that has never known a world without cell phones or the internet – in other words, those born in the year 2000 or later – is driving credit unions to redefine traditional approaches to banking, technology, communication and more.

Amazon.com has millennial shoppers nailed down. And their parents. And most of their grandparents. But one group of potential customers has eluded the world's biggest internet retailer: teenagers.

Banks continue to struggle in wooing millennials, but their customer acquisition challenge is about to get even more complicated as Generation Z comes of age.

Here are some major ways that mobile banking, P-to-P payments and fintech are changing banking.

One millennial's take on how credit unions can woo the next generation of members.