Millennials

When it comes to attracting millennials, mortgages could be the key to capturing this demographic for the long haul – provided CUs are willing to put in the work.

Gen Z recruits add a fresh perspective and provide a talent pipeline for the future, bankers say.

For businesses that serve a predominantly millennial audience, knowing the age group’s tolerance toward online security measures is an important lesson that coincides with customer retention, according to David Britton, vice president of industry solutions of global fraud and identity at Experian.

A new study from Pentagon Federal Credit Union finds a sizable portion of consumers will be shopping for a mortgage within two years, but it also revealed some major misconceptions surrounding the process.

By combining different types of structured and unstructured online data with the traditional offline data and applying data science to it, we can much more reliably discern whether a person's identity is real, according to Sunil Madhu, founder and chief strategy officer of Socure.

The broadening of JPMorgan's Sapphire Reserve brand is emblematic of the niche expansion megabanks must rely on since bank M&A is not an option.

Cape Cod Five Cents Savings Bank has transformed its summer intern program so that it is more structured and attracts students who could see themselves staying in the industry.

The head of commercial banking at Citizens Financial urged bankers and other financial professionals to step out of their traditional roles and guide clients through corporate governance, data and other challenges that they themselves have dealt with.

How the 'Best Banks to Work For' get employees to love their jobs; Comerica works to address fraud in prepaid benefits program; how to tell if you're banking a pot business; and more from this week's most-read stories.

Savings Bank of Walpole loosened up internal policies that had limited body art and cellphone use, and it created the position of community engagement coordinator, to connect with younger workers.