Mobile payments

As Starbucks prepares to transition its top executives into new roles, it helps to look back on its history in mobile payments and examine how its management structure helped this plan. Here are a few of the key decisions the company made.

Investors initially jeered Howard Schultz's decision to step down as Starbucks' CEO, though the famed mobile strategy that's helped spur the coffee chain's high performance over the past couple of years doesn't necessarily require the company's founder to be in its biggest office.

American Express has added a new mobile payment service to the growing list of "Pays" available to consumers in Canada.

Howard Schultz, who built the coffee empire over the past three decades and served two separate stints as CEO, will step down next year, handing the reins to technology veteran Kevin Johnson.

Ant Financial’s attempt to add a social-network function to China’s biggest payments platform has backfired.

USAA has debuted several new features designed to make its digital wallet more versatile and to cast payments as one of a series of services.

Bank of New York Mellon has created a dedicated innovation group for launching new technologies in its treasury services unit.

Citigroup mobile-app users can now track the status of deliveries of replacement credit cards.

The growth of China’s fintech scene is providing a less developed financial market with much-needed updates. But those improvements also serve as a stepping stone to bring Chinese fintech players to Western markets.

Retailers are adding e-commerce services quickly, but older technology systems are making the migration difficult.