Mobile wallets

Retailers can excel at sales, service and selection, but if the point of sale doesn't have the latest technology, stores will turn off consumers.

The Bokis wallet's new app is scheduled for broad release this summer. It's a rare success for collaborative wallets, as others have failed, such as the U.S.'s Softcard and CurrentC, the U.K.’s Weve, Canada’s suretap and Singapore’s SmartWallet.

Canadian bank CIBC has removed its mobile payment app from the Google Play Store and ended support for it, opting to support mobile payments via Apple Pay and Samsung Pay.

Third party 'pays' and app companies like Uber are making the payment almost invisible, and threatening banks' relationships with consumers, writes G. Vedanarayan and David Griffiths of VirtusaPolaris.

Restaurants and other hospitality businesses have suffered a series of breaches. E-wallets can provide extra security and marketing heft at the same time.

Mobile apps still account for only about one percent of transactions. There are a few ways to increase adoption, such as targeting payment types that are already tough to make with cash.

Google can make up ground on its rivals with its new bank collaboration. But it will need help to expand the strategy quickly.

Efforts to combine mobile wallets and loyalty programs have had mixed success over the years, but many companies are undeterred. Here are a few that are working to find the right mix of technologies.

South Africa doesn't rank as high on Mastercard's mobile readiness rankings as some other countries, but a need for convenience and security is drawing more attention to the channel, particularly among the young.

Shelton Shugar, the new CIO of Barclaycard U.S., shares his thoughts on fintechs, the merits of cloud computing and paying through Amazon Alexa.

Bank of America has added new features to its mobile banking app in an effort to build flexibility in mobile wallet options and more closely tie payments to financial services.

As more of China's citizens engage in travel and commerce across the nation's borders, more companies want to help them pay and collect money. Many of China's dominant payment brands are extending their reach globally, but U.S. and European companies are also focused on this audience.

For London-based fintech provider Tramonex, seeing so many Chinese tourists visiting the U.K. meant a chance to join the success of WeChat Pay. But how to accomplish this was less clear.

Transit systems provide a clear use case for mobile payments, allowing commuters to avoid lining up at ticketing machines when they're already in a rush to get to their destination. But many of the perks of mobile wallets, such as targeted offers, don't apply to them.

Consumers are increasingly positive about loyalty programs, mobile ads, chatbots and making a purchase from a smartphone, despite an early resistance to changing their payment habits when mobile wallets debuted years ago.

Technology never stands still, and even the most successful mobile wallets in the market need to keep pace with the needs of consumers and merchants. A few are making changes that position them for new markets and platforms in the near future.

Starbucks customers will soon be able to send Starbucks gifts to other iOS device users via Apple Inc.’s iMessage platform with Apple Pay.

The 'pays' and PayPal are among the technology companies that have build mobile wallets. As these apps add financial services, banks must consider building their own apps.

Underbanked consumers will have an incentive to initiate mobile payments through PaySwag, an application that will issue rewards for using a smartphone to make a payment and allowing redemption at any time.

Ukraine-based KredoBank has launched a digital wallet that uses host card emulation (HCE) technology to enable contactless mobile payments with Android handsets, and it’s backing the new service with a promotional campaign to win prizes on Facebook.