Online banking

The pioneering brand re-enters a market where fintechs now account for over 30% of personal loan originations.

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The bank tweeted that website and mobile app service were restored after an outage that lasted much of the day.

Digital alerts for clients aren't new, but they can still provide small banks a platform to reach new markets and appeal to younger clients.

Executives point out while they are fixing the online lender's very public problems, loan originations are still in the billions and it has expanded into wealth management.

SoFi's experience shows that the most prominent names in fintech, while generating massive financial support, still operate in a very volatile world.

As customers become more tech-savvy, the bank said it no longer needs to prod them to use its digital products by offering discounts. Account holders can avoid fees by enrolling in direct deposit.

Providing the default card in digital subscription services is one way banks can win back bill-pay business, save customers time and help them manage their data.

Capital One became the latest bank to feel customers' online wrath last week after reports that some customers were being charged twice for debit card activity. But it was hardly alone.

Customers saw transactions recorded multiple times and experienced drained accounts and long hold times. It’s a warning to all financial institutions as they head further into mobile-only banking — glitches are more visible and painful and need to be addressed faster than ever.