Online banking

A 15-hour shutdown of online banking, mobile banking, ATMs and wire transfers was caused by a single data storage unit. BB&T's lawsuit blames the vendor, but the bank may have left itself too exposed to equipment failure.

Instead of imposing interest rate caps, policymakers should require online lenders to provide clear disclosures and promote partnerships with banks.

In marketing themselves to small companies, challenger banks are offering cool gadgets and a sympathetic ear about the hassles of being bank customers.

In marketing themselves to small companies, challenger banks are offering cool gadgets and a sympathetic ear about the hassles of being bank customers.

The payments company has loaned $5.5 billion to 275,000 small businesses, thanks to a data-driven process free from human interaction.

Axos Bank favors remote access over chatbots, as it connects bankers with online customers in real time.

Consumer trust issues have long been a stumbling block for challenger banks, but many say Google will face bigger obstacles.

The more things change in small-business lending, the more they stay the same, going back as far as 3,000 years. But in this book excerpt, Karen Mills, former head of the Small Business Administration, predicts momentous changes ahead.

Taking a page from fintech competitors, banks have worked to enrich the small-business app experience.

Startups are increasingly expanding into new areas with their bank partners in an effort to broaden their customer base and bring products to market faster.