Payment processing

Contactless and mobile payments have surged, but there will still be countries and markets that stick to cash, says PPRO's James Booth.

Collecting the right data and understanding the nuances to which channels customers are using and why, can go a long way in delivering experiences that customer loyalty is built on, says Adobe's Mark Masterson.

Nandan Sheth, Fiserv's global head of digital commerce, talks to PaymentsSource Associate Editor David Heun about the unprecedented challenge of bringing businesses into the digital age in an environment where many are adapting only out of necessity.

There's a need for a multi-stakeholder approach and knowing that the best decisions are made when all stakeholders are considered and catered for.

A blockchain-based digital dollar deserves serious consideration if only because its adoption would mark the beginning of a modern, more efficient government payment structure, says Polyient Labs’ Jeff Hinkle.

More than a dozen large European banks plan to launch a payment system that would rival U.S. payment companies and technology firms, an idea that hasn’t worked in the past but may have a better chance given the current global health, economic and political crises.

The payment company's move refutes the "you can't spend it" argument against crypto, says METACO's Seamus Donoghue.

South African investigators' revelation last week that fraudsters stole more than $3.2 million from the banking division of the country's post office more than a year ago served as a stark reminder that encryption doesn't mean a thing if the key is left unprotected.

The U.K.’s six major banking groups are now required to have implemented the new Confirmation of Payee (CoP) scheme for Faster Payments and Chaps as part of a regulatory push to tackle the rampant rise in Authorized Push Payment (APP) fraud.

PayPal has launched a new online installment lending product in France geared to serving small and medium-sized businesses.

Wirecard North America is seeking a buyer, an otherwise routine corporate move that requires a large number of assurances, given its parent company's descent into scandal.

COVID-19 has been a major accelerator in the shift to digital for most of us; how we take classes, do our jobs, connect with friends, and definitely how we shop, says PPRO's James Booth.

We need to think more systematically about monetary structures and the control of monetary policy, says Cosmos co-founder Ethan Buchman.

As people begin moving again, digital transactions and customer experience will be key, says WEX's Anant Patel.

Always view fraud prevention tactics and strategies within the proper context. Be aware of current economic and societal conditions and analyze how behaviors may vary, says Sift's Jeff Sakasegawa.

It's not enough to just get rid of cash or go contactless. There's an entire experience to consider, says Tappit's Jason Thomas.

Big firms need nimble operators to create streamlined processes that match shifting customer behaviors, says DealRockit's David Carmell

When looking back at the pandemic, customers will only remember which companies went above and beyond for them, says Adobe's Mark Masterson.

To truly bridge the gap for moving small-dollar transactions to mobile and contactless, vast areas of the retail industry will need to adapt to accept cashless transactions.

Square has begun holding onto a portion of some sellers’ payments, demonstrating how liquidity shortages challenge the recovery for both businesses and the companies that process their payments.