Practice and client management

As conditions worsened on Wednesday, bankers said that their employees’ safety is their top priority.

CU supporters nationwide can made donations to CUAid, with all funds are going towards credit unions in California and other areas damaged by natural disasters.

The tech giant won praise from consumer groups for its decision to ban ads for high-cost consumer loans. But the policy contains a big loophole, and advertisers have found multiple ways to exploit it.

The California Credit Union League is setting up relief efforts via CUAid through the NCUF

While social media is helping get younger members in the door, observers say credit unions won't get far without the right mix of products and services for millennials.

The CEO of J.P. Morgan Asset Management and American Banker’s Most Powerful Woman in Finance shares advice about dealing with tricky clients and colleagues.

In experimenting with a chatbot on its mobile app, TD Bank will have to tackle the same issue facing several of its rivals — how to automate conversations with consumers and decide at what point it’s time to switch to a human.

Lending rose by more than 9 percent during the first half of the year and membership hit a new record.

Yolande Piazza explains Citi Fintech's unique process for getting customer feedback on new apps. She also talks about overcoming the challenges of innovating inside a large company like Citigroup and winning over those who are resistant to change.

For 70 years, the CU has served the communities of southeast Pennsylvania and southern New Jersey.

Business First will raise $66 million through a stock placement to help fund the deal.

Jeremia Kossen succeeds retiring CEO Darrell Olson, and has spent years in the credit union movement, including positions with CUs and at NCUA.

Rhode Island’s oldest CU is adding branches in the southern part of state, including purchasing former bank branches.

TruMark fraud investigator earns nod for her work against elder abuse and more new hires, promotions and awards.

The company will pay $66 million for the parent of BloomBank.

The agency has a relatively new program designed to quickly get funds into disaster-stricken areas. The problem is that many banks and credit unions don't know it exists.

George Sutton, now an attorney in Salt Lake City, will sit on several Glacier Bancorp committees, including audit and compliance.

Some financial institutions are looking at how to translate the complicated and document-heavy mortgage lending process into the digital world of voice-interactive personal assistants.

Some banks are looking at how to translate the complicated and document-heavy mortgage lending process into the digital world of voice-interactive personal assistants.

The e-signature and invoicing regulations, which sought to simplify e-invoicing to enhance adoption rates, have caused uncertainty, writes David Cocks, CEO and founder of CloudTrade.