Practice and client management

Verba's two-decade career at one of the East Coast's fastest-growing banks began with an old-fashioned letter to a local bank when she was in her late 40s and an epiphany about work-life balance.

The merger will create a bank with 13 branches and roughly $950 million in assets.

You thought love triangles were complicated. The CEO of Sunshine Bancorp in Florida spoke with nine banks about buying the converted mutual while eyeing three possible acquisitions. The company sold to a buyer that bought another bank at the same time.

Kate Quinn has raised U.S. Bancorp's profile by emphasizing culture above all else.

The league and its partners are beginning to assess the results of its large-scaled "Feel the Difference" initiative, which sought to raise consumer awareness of credit unions in three states.

The Seattle company, which has cut about 130 positions in the business in recent months, pointed to lower originations tied to a shortage of new and resale housing.

Leslie Ireland, a former assistant secretary for intelligence and analysis at the Treasury Department, was also elected to the bank's board.

A partnership between CU Solutions Group and Gas Station TV will put credit union advertisements in front of an anticipated 43 million consumers in 32 states later this month.

The Federal Reserve's nationwide preparedness plan for cash emergencies is being put to a unique test in Puerto Rico. Stocks are being replenished with daily flights, but the lack of power to ATMs and branches is contributing to reports of cash shortages.

Let others debate the meaning of the Fearless Girl statue. To State Street's Hannah Grove, its message to the banking industry was simple: create a more welcoming workplace for all.

Rosek brings more than 30 years experience in the credit union movement to the $171 million-asset institution.

The TCPA must be amended to better reflect modern communication tools, and those changes should be done in a way that benefits credit unions and their members.

Current CEO Randy Bernstein is retiring after a 20-year career at the credit union.

Aberdeen Proving Ground FCU updates brand, honors roots.

The Ohio-based credit union relies heavily on employee input and an open-door policy to better craft the organization's strategic planning.

A partnership between the National Credit Union Foundatoin and the New York Credit Union Foundation will also aid CU members and employees in Puerto Rico.

Along with paid sabbaticals, Idaho State University CU offers a variety of programs to keep staff healthy and engaged with their work.

The first-of-its-kind study was an acknowledgment that as consumers rely more on digital banking channels, the nation's largest banks are competing more against each other and less against smaller institutions.

Arthur Levitt says seemingly daily scandals highlight the lack of oversight and corporate governance shortcomings of financial technology firms, but two marketplace lending executives responded that more mature companies have just as many problems.

The blending of two banks' operations is a "very unsettled time" for employees, says Russ Colombo, CEO of Bank of Marin. Moving as quickly as possible can help ease their pain.