Practice management

The company, which raised $23 million through a private placement, had a 6.97% total capital ratio at Dec. 31.

That’s because transaction-based loyalty programs that focus on discounting simply train customers to wait for coupons and incentives, writes Tom Caporaso, CEO of Clarus Commerce.

The $323 million credit union's giveback was comprised of two parts: a 50 percent rebate on loan interest, as well as a bonus dividend on savings accounts.

Helping members, celebrating milestones, providing aid and awarding scholarships — all part of the credit union commitment to giving back.

The increase was led by new car loans, which rose by 12.7 percent. Approximately 20 percent of the state's population are now credit union members.

Although some companies have started to integrate cross-channel marketing as a core element of their strategy, most still haven’t realized the opportunity at stake, writes Lisa Paccione, vice president of sales for Syniverse.

A trio of credit unions are investing in getting the word out by hiring or promoting new marketing executives and more promotions and new hires.

The new study reveals significant differences in how boards and CEOs view credit union governance.

Hadley Robbins had a difficult task stepping in after Melanie Dressel's unexpected death last year. Now he must find ways to keep expanding without disrupting a system that has proved successful.

The bonus was handed out through a variety of rewards programs, including the "Weekly 5" account drawings, credit card rewards, grants, scholarships and more.

Louisiana credit union says secondary capital influx helped fuel earnings.

Utah-based America First CU is expanding into Arizona.

Speculation has existed for a while that JPMorgan Chase could be the first of the megabanks to name a woman chief executive, but the elevation of executives Daniel Pinto and Gordon Smith to co-presidents and co-COOs seemed to put them in the lead to succeed Jamie Dimon.

From funding life-saving research to making sure kids have quality shoes, here's another look at how credit unions are giving back.

The Alabama bank has named one of its own to head up the company’s property and casualty insurance business, and it has made a key hire in its health care banking group.

The Texas company will gain four branches and $160 million in loans after the acquisition closes.

A Swiss financier has agreed to buy Brickell Bank a year after another sale fell through.

The Oregon-based credit union has returned more than $5 million to members since the account was created in 2016.

Consumers are more than willing to share retail payment information, geolocations, as well as Uber, OpenTable, Facebook, and Twitter information. However, they have high expectations for what they receive in return, writes Lisa Woodley, vice president of FSI customer experience for NTT Data Services.

During the Northwest Credit Union Association's annual Credit Union Day at the Washington Capitol, lawmakers heard about the positive impact CUs have on consumers.