Practice management

The guidebook is a project of the regulator’s Small Credit Union Learning Center.

Greenwood Credit Union, a $442 million institution based in Warwick, R.I., has appointed Frederick Reinhardt as president and CEO, effective November 1, succeeding Jim Irving, who will retire after 11 years of service.

The two institutions announced their plans to merge earlier this year.

The U.S. is the only industrialized nation without mandated paid parental leave, but innovative leave policies are an opportunity to attract and retain employees in a highly competitive industry.

An increasing number of shoppers use a mix of digital and in-store to research, shop and pay. Retailers must accommodate all three to stay relevant, according to Revel.

The state-chartered credit union's expansion plan was announced just days after regulators approved a rule broadening field-of-membership rules for FCUs.

All Seasons FCU served employees of HVAC manufacturer Carrier Corp., which announced its intentions earlier this year to close its Indianapolis plant.

TD Bank Group in Toronto will have a new president and chief executive for its U.S. banking unit next summer.

The popular “Young & Free” program is still widely utilized, but some CUs are crafting their own independent outreach programs and bringing in millennial staffers to run them.

The CU currently known as Mississippi Telco Federal Credit Union will change its name to Rivertrust Federal Credit Union effective Nov. 1, it said Friday.

Small businesses hungry for financing will quickly ditch a banking relationship if they are unhappy, according to a new J.D. Power report.

With compliance costs on the rise, some banks are looking at sharing staff -- a move CUs have utilized for many years.

Anheuser-Busch Employees' CU, Catalyst Corporate, Tropical Financial CU and Tulsa Federal have all taken an ownership stake in MDC.

Dover Federal Credit Union in Dover, Del., has appointed Chaz Rzewnicki as chief executive officer of the $445 million-asset institution.

This week’s CUES CEO/Executive Team Network has focused on how credit unions can continue to build better cultures of leadership within their organizations. Here are just a few tips from the pros.

Cheshire Health Federal Credit Union has merged into $2.9 billion Service Credit Union, Portsmouth, N.H., effective Oct. 1, the two CUs announced Friday.

The World Council of Credit Unions has launched a social media app aimed at bringing together the global credit union community, but questions remain about whether or not it will catch on.

Two Utah credit unions – Ogden-based Goldenwest CU and Health Care CU in Salt Lake City – on Thursday announced their intent to merge.

In its biennial survey, the Federal Deposit Insurance Corp. found that in 2015, 7% of U.S. households were unbanked, marking a 0.7% drop from 2013.

For all the talk of various generations defined by birth year – baby boomers, Gens X and Y, and millennials – Brian Solis says there is a new generation for businesses of all types to focus on: Generation C, the Connected Customer.