Retailers

China’s internet titans are set to supply ample evidence that online spending continues to defy a slowdown in the world’s second largest economy.

Product searches can be confusing, which can increase card abandonment and cut into sales. Virtual assistants and other customer service improvements can solve the problem, writes Arjun Mendhi, a director at Infinite Analytics.

Starbucks Corp., the world’s biggest coffee-shop chain, suffered crashes at some of its payment systems following a routine technology update.

As payments innovation expands and diversifies, retailers will need to find ways to deftly embed low-touch payments into omnichannel shopping.

Despite a flood of new technology options, e-commerce still hasn't cracked the code of convincing shoppers to complete their purchases once they arrive on the checkout page.

An upcoming release of Android Pay may have a biometric facial recognition component named “Visual ID," according to a recent teardown of the app. This functionality could open up numerous possibilities for merchants.

Waste haulers of all sizes are increasingly shifting to accepting credit card payments and are in need of technology support to do so.

The D.C. company is starting with bars in its local area and plans to expand to other big cities in the near future.

The Bokis wallet's new app is scheduled for broad release this summer. It's a rare success for collaborative wallets, as others have failed, such as the U.S.'s Softcard and CurrentC, the U.K.’s Weve, Canada’s suretap and Singapore’s SmartWallet.

Retailers can excel at sales, service and selection, but if the point of sale doesn't have the latest technology, stores will turn off consumers.