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Once signed up, customers expect a smooth enrollment and onboarding experience, too, regardless of the channel, says Intelledox's Neal Keene.
November 22Intelledox -
Shoppers will soon be able to work out the true carbon footprint of their purchases thanks to an app from one of the most digitally savvy nations in the world.
November 21 -
The most recognizable brands in retail are making substantial investments that connect digital and offline channels, with results that have been encouraging enough for Target to get on board.
November 20 -
Denny’s has partnered with Presto, a maker of restaurant industry hardware, to provide tablets for customers to pay at the table using credit and debit cards for contact and contactless payments.
November 20 -
It is important to understand how bias may be found naturally in your own existing customer base, and how this may affect your inferences, since these naturally need checks and balances to avoid sampling bias, argues Callsign's Stuart Dobbie.
November 20Callsign -
Could the Macy's online data breach have been thwarted by SRC, a new security technology championed by the card brands?
November 19 -
Alliance Data Systems Corp. planned on hiring Citi's Ralph Andretta as the top deputy to its new chief executive officer. Instead, it decided to name him as her replacement.
November 19 -
As deployments accelerate it's hard to ignore the validity of cryptocurrency. But there's still work to do, says Polyient Labs' Brad Robertson.
November 19Polyient Labs -
Modern technology is making it easier for fraudsters to trick consumers into believing they are making payments from their accounts to legitimate providers, but governing bodies in the U.K. are putting the brakes on rushing to create a new fund to compensate victims of those scams.
November 15 -
Jack Ma, the co-founder of Alibaba Group Holding Ltd., said African entrepreneurs will find countless opportunities in e-commerce, logistics and e-payments as the continent prepares for the start of a free-trade deal.
November 15