Retailers

The mix of airlines, hotels and other companies that make up the travel industry have lost an innovative edge, in part because a once-cutting edge system of combined booking and payments has not aged well.

Rather than searching for a "silver bullet" and relying on a single line of defense, FIs and merchants should adopt a layered model combining different approaches and technologies, writes Elina Mattila, executive director at Mobey Forum.

While most Generation X-ers have been accustomed to learning new technologies, mainly through interacting with early adopters, they aren’t always enthusiastic about learning new systems, writes Hamidreza Ghanbari, CEO of Pilatus Bank.

While Starbucks is making a tentative move into cash refusal at one location, it's unlikely any retailer would widely refuse cash payments in the near term.

Breaches help crooks diversify, but stolen cards thrive in the black market, writes Angel Grant, director at RSA's fraud and risk intelligence unit.

The idea that all of the money in cryptocurrencies has already been made misses the point. Innovative and sustainable ideas will emerge from the market frenzy, writes Dentacoin's Mariam Nishanian.

As mobile commerce matures, consumers are getting more accustomed to the process of populating a shopping cart from a smartphone's screen. It's a process that could translate well to brick-and-mortar stores.

This dangerous "wild west" scenario of fraud and breaches is pushing improving or revamping online authentication to the top of this year’s to-do list for both online companies and governments, writes Robert Capps, vice president of business development for NuData Security.

Even as more retailers dropped out of the Plenti multi-merchant loyalty program this month, the faltering American Express program does not represent a death blow for such collaborations.

To date, the vast majority of security investment has focused firmly on keeping the bad guys out. It only ever works to a certain extent. This is because there is much greater impetus for the hackers to devise new methodologies to gain access and the security industry at large is only ever playing catch up, writes James Barham, chief commercial officer at PCI Pal.

With less than three months before the PCI DSS Requirement 8.3 takes effect, all involved in the handling of cardholder data must take definitive steps to review, implement and upgrade their multifactor authentication strategies and implementation to assure compliance, writes Dirk Denayer, business solutions manager at VASCO Data Security.

QR codes, NFC and host card emulation are all favored among among merchants and mobile wallet providers, writes André Stoorvogel, director of product marketing at Rambus.

Debt transfers, dining rewards and easier security are all ways to enhance relationships with consumers are card options proliferate in a competitive environment, writes Thomas Donaldson, senior credit specialist at CompareCards.

Diebold Nixdorf has developed new technology to streamline and personalize the shopping and checkout experience at stores and restaurants.

One of the options for brick and mortar to strike back at e-commerce is real-time in-store analysis, where nascent technology gives consumers the a personalized experience without stopping to pay or engage with staff.

Many organizations wait for a customer request before they will convert a document to an accessible format and do not advertise the fact that they can offer accessible documents, so many customers don’t realize they can request them, writes Ernie Crawford, president, CEO and founder of Crawford Technologies.

As new cryptocurrencies swarm the market, retailers have to be disciplined in which they accept — if any.

While the intermediaries that record and verify transactions such as payments are removed, the remaining parties may not be ready for shifting responsibilities to guarantee transactions, writes Sebastian Venderzeil, a director at Cornerstone.

New models are emerging, including joint initiatives between established banks and new alternative lending players, as well as those incorporating blockchain and cryptocurrencies, writes Eugene Green from WishFinance.

A reverse auction service for restaurants is trying to ease the industry's costs through a decentralized payments system.