Retailers

Today’s customers demand seamless experiences. They want simple loyalty solutions without the clutter of tracking their rewards and coupons, according to Francis Hondal, president of loyalty and managed services at Mastercard.

Amid negotiations with Synchrony Financial over the potential purchase of a $10 billion portfolio, Capital One's Richard Fairbank indicated Wednesday that he is willing to walk away.

It's commonly thought that retailers are loath to upgrade the point of sale as the holidays approach, since they don't want to introduce any variables that could lead to lost sales.

A shopping experience so easy that you feel like you’re shoplifting may be appealing, but it also raises privacy concerns, writes Peter Zaborszky, founder of BestVPN.com

U.K. consumer spending growth slowed in November as concerns about Brexit prompted households to become more cautious with their cash.

Premium loyalty is about brands and customers committing to each other from the start. It’s about brands aligning with their customers and giving upfront, according to Tom Caporaso, CEO of Clarus Commerce.

Businesses need to prove that they have taken all possible actions to inform and mitigate the damage during an event, writes Ryan Wilk, vice president of customer success for NuData Security, a Mastercard company.

Even as Amazon has expanded its cashierless Amazon Go stores to new cities, it has been careful to limit the size of each store as a concession to the limits of its technology. That constraint may soon be a thing of the past.

Walmart, Tractor Supply and Home Depot are among the retailers using cashierless checkout ad local sourcing to tailor services for specific communities, according to Marc Gorlin, CEO and founder of Roadie.

An invisible payment becomes a lot more visible when it’s compromised, making Marriott’s data breach a threat to one of the most important innovations in retail, which should scare everyone from Uber to Amazon.