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At 4 feet tall and with a child's voice, Pepper won't replace tellers, but it can help bank customers interested in applying for a credit card or having issues with an ATM.
June 26 -
Some banks are experimenting with virtual assistants that, going beyond the routine tasks they perform today, could offer investment advice or make mortgage loans 24/7. But will they ever be able to talk a nervous client through a market crash?
August 23 -
The image of traditional custody banks is as stodgy as it gets, but some are using machine learning to help their clients and their own research teams glean insights from massive amounts of data.
June 20 -
While bankers are becoming accustomed to the idea that artificial intelligence and software "bots" will affect their business, a "Jetsons"-style robot is a novel feature at a branch.
April 25 -
The megabank is looking to robotics and machine learning to save time and money.
April 4 -
Texas Trust CU's latest financial education effort has a simple goal: If you can manage an unmanned aerial drone, you should be able to manage your finances.
March 23 -
The use of artificial intelligence in capital markets is predicted to displace people all over the Street. At the same time, a few new jobs will be created.
March 16 -
While much of artificial intelligence technology is about automating tasks, it also holds the possibility of enhancing bankers' ability to serve customers.
March 1