Social media

Users can set up organizations specific to money transfers for events or groups, allowing invitations to be sent to up to 50 people through a text message or push notification.

Messenger bots, an artificial intelligence-driven application, can respond to customer queries over social messaging platforms. Bot interactions attract a consumer who is engaged and interested in pursuing a transaction.

The ad tech industry is so fraught with misleading and deceptive data that it's difficult for marketers to make smart advertising choices. Even the most reputable of firms spew unreliable data.

Banks should experiment with Snapchat and learn to deliver content in small doses even if the platform proves to be a bad fit for the industry in the long run.

Though banks are bigger in peer-to-peer payments overall, Venmo is better at functionality and branding and millennials love it. Now banks are launching Zelle with high hopes and the advantage of real-time speed. Can they catch up? Should they even bother?

Payments are inevitably merging with social media, but the mix comes with a clear and very public risk if not handled correctly.

Transaction records reveal a lot about consumers that can go a long way toward building marketing campaigns that keeps them coming back.

Gen Z is coming fast on the heels of millennials. For e-commerce, payments and financial services, they have an even shorter attention span.

Ant Financial’s attempt to add a social-network function to China’s biggest payments platform has backfired.

Consumers aren't just sharing the charming personal moments of their lives on social media — they're producing data that Israeli startup Feelter contends can revolutionize online shopping.