Social media

Consumers are looking to Instagram and other social networks over traditional branding, according to Acceleration Partners' Robert Glazer.

The Michigan Credit Union League donated money to the Children's Miracle Network every time an institution posted a video of its employees dancing to "In My Feelings" by Drake.

Social media is allowing non-celebrities to gain popularity and push consumer activity toward certain retailers to boost payments and new channels, contends Todd Grossman, CEO of Talkwalkers Americas.

The new promotion illustrates how banks are going beyond traditional advertising as they try to find something that customers will share on their own.

Given Chinese consumers’ appetite for U.S. and foreign brands, retail companies planning to participate in this year’s holiday sales in China should consider capitalizing on China’s huge holiday sales by adopting mobile pay and influencer marketing and by emphasizing quality and authenticity, according to Franklin Chu, managing director for Azoya USA.

The OCC is looking into problems in the bank’s technology operations; banks turn to untraditional methods to raise revenue from research.

Consumers were scaling back Facebook usage even before last month's news of a massive data breach at the social network, leading some credit unions to question how they use the site.

Credit unions are taking part in the latest viral craze in the hopes of making a major philanthropic impact.

Savings Bank of Walpole loosened up internal policies that had limited body art and cellphone use, and it created the position of community engagement coordinator, to connect with younger workers.

Due to all the data breaches and privacy mishaps, there is now a strong demand for a better, more secure solution for digital transactions, writes Mick Hagen, CEO of Mainframe.