MOUNTAIN VIEW, Calif. – First Tech CU, the credit union for Microsoft Corp., said this afternoon it has introduced a new Windows Phone mobile banking application, the first credit union in the U.S. to introduce a native Windows Phone mobile banking app complete with integrated mobile deposit and bill pay functionality.

Virtual Piggy has hired former PayPal executive Iain Herd to be its new global mobile product director.

As the U.S. adopts the EMV smart-card standard, banks must address their own needs, such as replacing the transaction switch of their payment routing systems, according to Acquirer Systems of Dublin, Ireland.

Many CUs are using social media as a tool to be involved in members' online discussions about finances, but one person says that approach is all wrong.

The next big thing credit unions needs to be ready for in mobile banking will be integrating the mobile channel with social media.

Interaction between mobile banking and social media is still in its infancy, but that doesn't mean consumers don't still want a Facebook-like experience when it comes to mobile banking.

With mobile remote deposit capture, bill pay, P2P transfers and more gaining widespread acceptance, is mobile banking mature? Or does the mobile channel still have a few tricks up its sleeve?

If your credit union is still taking a wait-and-see approach to mobile banking, you are in danger of missing the boat if you don't act quickly.

Shastic, the vendor behind Facebook-based loan calculator Calcubot, said it expanded its client base by 66% during Q1 2013, with 11 more FIs adding Calcubot.

A new survey has found one-fifth of small business owners or executives have become a fan, friend, or follower of a financial institution their company uses on any of the social networks they visit.

Considering taking a deeper dive in social media? Take a look at your website first, says one analyst.

A common social media mistake credit unions make is focusing too much on the technology and too little on delivering a message that is relevant to its intended audience.

VyStar CU here believes it is the first credit union in the country to offer its members SocialScout, an online tool which allows parents to monitor their children's' online activity, including social media sites.

While banks and credit unions have taken to using social media as another channel for communicating with customers and members, many have missed the boat by not formalizing procedures for when complaints come in via social media.

PayPal has forged numerous partnerships to get its payment system to the point of sale, and as PayPal's technology evolves, the company has to ensure its own offerings don't overlap those of its partners.

Zeevex, which sells stored-value cards for online purchases, has added a gift card exchange.

INDIANAPOLIS – Eli Lilly FCU has signed with Mortgage Cadence LLC to implement the company’s Symphony loan solution this spring.

In a few short years, Starbucks became one of the most noteworthy companies in mobile payments. These 11 decisions are the key ingredients in its strategy.

WAUKEGAN, Ill. – Consumers CU has implemented Andera’s oFlows paperless platform for account opening and loan applications.

American Express and Dwolla suffered website outages, which the companies attributed to distributed denial-of-service (DDOS) attacks. Such attacks are designed to knock out a website by flooding it with more traffic than it is designed to handle.