Honorees on this year's list of the Most Powerful Women in credit unions have adopted tools powered by AI to help provide 24/7 support to members in a variety of languages, while also expanding access to vital capital for those from underserved communities.

Wells Fargo makes a $1.5 million investment in Black entrepreneurship; America Express promotes small businesses through augmented reality; shareholders approve the Banc of California-PacWest merger; and more in the weekly banking news roundup.

Record-high rates and the questionable future of credit performance put pressure on fintechs whose bread and butter was lending to low- and moderate-income folks.

The decision to restore him to the world's best-known AI startup marks a significant victory for Microsoft which worked with fellow investors to reverse Altman's firing. CEO Satya Nadella publicly supported Altman throughout the turmoil and briefly agreed to hire him at Microsoft to start a new in-house research group.

New iterations of tools powered by advanced artificial intelligence will aid banks in generating new value for customers, but the lack of regulatory guidance in this area hinders deeper adoption of the technology, panelists and attendees said at The Clearing House's recent conference.

Senior banking leaders are very much aware of and interested in generative AI, but while no one wants to get left behind, there's also no great urgency to be the first mover.

Brazilian Orli Machado plans to hire about 230 people in the U.S. to expand his firm, which provides software to banks and credit unions offering the Federal Reserve's new instant-payment system.

The blockchain company is targeting non-financial clients and new geographic regions in a series of product rollouts.

By nabbing the creators of ChatGPT during a leadership crisis at its parent company, Microsoft put itself on track to become the leading provider of generative AI for financial institutions, experts say.

Microsoft, Google, Salesforce, ServiceNow, Blend, Q2 and Intuit are among the software companies that offer copilots. Here's why banks are taking notice.

In our ongoing battle against financial fraud, we need a holistic overhaul of the regulatory landscape to safeguard the financial industry and its stakeholders effectively.

The banking-as-a-service pioneer has been reeling from the business since an enforcement action from a federal regulator last year.

A convicted Goldman executive seeks to lower his legal bills, OpenAI's board has ousted its founder and CEO and several bank leaders are taking on new roles, and more in the weekly banking news roundup.

The cybercriminals said a new SEC rule required loan software company MeridianLink to report last week's breach, but the rule does not take effect until next month.

Banks have already turned to AI for derivatives trading and fraud detection. Now they want to use it for the annual review process. 

Financial institutions can deploy generative artificial intelligence to connect with young consumers and turn them into customers for life.

Diebold Nixdorf is using artificial intelligence to spot trouble proactively — a move that has already increased ATM uptime by up to 3.5%.

The neobank's original problem was that it grew too fast. Its latest is that it's grown too slow.

Experts across the financial services space hold that the White House's new mandates won't bring wholly new rules to the industry, but will hopefully explain what the path forward for governing agencies will look like.