READER QUESTION

BOULDER, Colo. - For less than the cost of a direct mailing, BME FCU is getting its name out in the community while providing the tech-savvy area of northwest Colorado with free wireless Internet service.

BOSTON - According to Aite Group, online channel leaders should:

BOSTON - There is a "looming measurement crisis" in online banking, according to a new study. The study, from Aite Group, said its analysis has found that banks report that sales is the most important business goal for online banking, and that proving ROI is critical to rolling out new online banking features, yet few banks can tie account profitability to these features.

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WYLIE, Texas - What began as an idea to get his financial institution clients better answers has turned into a mini-phenomenon.

GLASTONBURY, Conn. – Open Solutions Inc. yesterday said it has signed with ContentFast, LLC, to offer the company’s e-mail archiving and surveillance in a hosted environment, also known as Software as a Service (SaaS).

MILWAUKEE – The Corporate Network eCom, which is owned by corporate credit unions, has signed with Metavante to be its provider of mobile banking and payments solutions and will resell Metavante Mobile Financial Services, powered by Monitise Americas.

EAU CLAIRE, Wis. – Royal CU has deployed Passfaces Corp.’s online authentication system that requires members to identify pre-approved faces to log on to their Internet banking.

TAMPA, Fla. – Suncoast Schools FCU yesterday announced it has connected to the SVPCO Image Payments Network, one of three national electronic check and image networks.

TIFFIN, Ohio – Tiffin S. Joseph FCU yesterday said it will deploy Wolters Kluwer Financial Services’ Red Flag Rules Tool Kit for regulatory compliance.

PLANO, Texas – EDS CU yesterday reported it has signed with Fortrex Technologies to implement the company’s VendorPoint vendor management and compliance system.

BETHESDA, Md. – Allpoint said it has added more than 5,500 ATMs in 7-Eleven convenience stores to its surcharge-free network.

CENTENNIAL, Colo. – Open Technology Solutions, a CUSO owned by four large credit unions, yesterday said it has signed with CO-OP Financial Services to manage its electronic payments and EFT portfolio.

BOULDER, Colo. – Elevations CU yesterday said it has implemented GMT Planet, a workforce and performance management solution to improve its contact service levels.

DENVER – Hundreds of debit cards were rendered inoperable and phone lines were jammed yesterday when Public Service CU moved to convert data processing for the former members of Norlarco CU.

SACRAMENTO, Calif. – The California state legislature yesterday overwhelmingly approved a data security bill largely crafted by credit unions for the second year in a row, hoping that Gov. Arnold Schwarzenegger will not veto it, as he did last year.

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