Cathy Bessant, Bank of America's chief operations officer and American Banker's Most Powerful Woman in Banking, has undertaken major initiatives outside her institution, including a focus on responsible AI.

Knox's hefty investments in client- and associate-facing technology are paying off for Bank of America's private bank.

Smith's biggest responsibility these days is overseeing the replacement of Zions' core loan and deposit systems — a multi-year effort costing hundreds of millions of dollars — but she's taken great care to ensure that the conversion project is not standing in the way of other tech priorities.

StreetShares, started as a peer-to-peer service for veterans, has added a platform intended to connect small financial institutions and underbanked companies.

The consumer agency is investigating Bank of America over “potentially unauthorized” accounts; why fintech rollouts are magnets for fraud; KeyCorp’s Beth Mooney to retire next year; and more from this week’s most-read stories.

At this year's Inclusiv conference in Los Angeles, leaders from CDCUs across the country offered their thoughts on what could most benefit their institutions.

Democratic lawmakers and consumer advocates say the remedies offered to consumers by firms like Capital One and Equifax are too difficult to access and not particularly helpful.

Increased adoption of The Clearing House’s faster payments system could put pressure on community banks and credit unions awaiting the launch of the Fed’s competing service, FedNow.

Contactless payments need added security to adhere to PSD2's strict new identity guidelines, says Fingerprints' Lina Andolf-Orup.

The fintech is now worth $10 billion more than its top rival, Square; cost cuts, asset growth and share buybacks could offset the headwinds from low rates.

From expanding their membership to buying naming rights for major stadiums, big credit unions are taking unfair advantage of their tax exemption, bankers and industry observers argue.

As incumbent merchant acquirers have gotten larger through massive M&A deals, Stripe has been bulking up as well, including a fresh investment to fuel a cross-border merchant technology stack.

Salaryo and Joust are among the companies catering to a clientele of underbanked entrepreneurs, Uber drivers and the like. Venture capital dollars are starting to follow.

A federal judge blocked state regulators from suing the agency over its new charter, but it’s still unclear whether fintechs would even apply.

The deal between one of the largest U.S. banks and a dominant data aggregator is designed to give customers more control over their data.

Staying on top of new threat sources isn’t easy, but things will keep getting worse if we can’t openly discuss the matter, says Monica Eaton-Cardone, COO of Chargebacks911 and CIO of its parent company Global Risk Technologies.

Online and cloud-hosted B2B services are on the rise, breaking apart traditional payroll and exposing pain points for technology developers to address.

Linda Lacewell, New York’s superintendent of financial services, said the CFPB's debt collection proposal does not go far enough to protect consumers.

The mortgage industry has put more emphasis on organizing data in a digital manner and presenting it in an easily digestible format.

Nitin Mhatre of Webster Financial explains why the Consumer Bankers Association — whose members want a bigger piece of the student lending market — backs legislation that would make the federal government tell borrowers how much they will ultimately owe, as private lenders are already required to do.