Women in Payments

"Watch what customers do, not what they say," said Melissa Smith, president and CEO of WEX.

Women in the workplace exeprience not only sexual harassment but micro-aggressions that could lead them to miss a promotion, a raise or a high-profile assignment, according to Wells Fargo's Karen Elinski.

Empathy isn't a buzzword; it's how we should be talking to each other — and it should be expressed through our products, says Suneera Madhani, founder and CEO of Fattmerchant.

The Women in Payments Leadership Exchange is a platform for prominent female executives to share not only their expertise and advice for their peers, but also to share the defining moments in their own careers.

Our annual Most Influential Women in Payments feature, now in its seventh year, highlights the women who are creating change and opportunities in the payments industry. For the first time, the editors of PaymentsSource have also recognized one woman for lifetime achievement.

Two years ago, Ellen Richey became Visa's vice chairman and chief risk officer, propelled to this role by over a decade of work that fundamentally changed how the average consumer makes a payment. Richey plans to retire this summer, ending a 40-year career in law and risk management.

First Data’s transformation over the past few years has involved much more than transaction automation, and has relied heavily on the creativity and ingenuity of executives such as Mia Shernoff.

As president of enterprise strategic partnerships at American Express, McNeal has been right in the middle of developing the technology and use cases for Amex to advance in a digital and virtual payments world.

A good way to gauge the future is to watch where technology money goes, and that makes Janet Bannister one of fintech’s best barometers.

When longtime TSYS finance executive Theresa Gongora was promoted to CFO and senior vice president of TSYS' Merchant Solutions unit last year, she was struck by the dramatic changes in the payments industry since joining TSYS 15 years ago.