During 2020, our society has been faced with an economic crisis, health crisis, social justice crisis and environmental crisis. The pandemic has rapidly changed how banks engage with customers and employees; accelerating the shift from in-person interactions to digital engagements. Successfully leading a digital transformation requires much more than smart technology choices, culture is key.

Challenger banks aimed at Blacks, Hispanics, immigrants and other underserved groups are offering financial education and support for charities in addition to basic banking services.

Just like the industries that they cover, the lack of Black representation among news outlets acts as a barrier against understanding and eliminating systemic racism.

The company is also looking to hire more senior lenders as it expands in markets around Los Angeles and San Diego.

One engineered a big M&A deal, another struggled with his bank's credit issues and another abruptly resigned. Here are their stories and more.

It's been proven time and again that women look at problems differently than male counterparts. It's part of what makes balanced teams critical to the success of any organization.

Citigroup promoted 70 women in its latest class of managing directors, the most ever but still less than a third of the total.

Financial disparities have only worsened during the coronavirus pandemic. President-elect Biden’s team could address this issue by establishing an office of economic equality under the Financial Stability Oversight Council.

The San Francisco-based bank will keep most employees working from home for at least a month longer than last announced.

Citigroup will soon offer workers the ability to take a 12-week sabbatical as part of a bevy of new employee perks in the wake of the coronavirus pandemic.

Millions of workers are still displaced from offices, pushing financial services designed for the trend, such as Barclaycard Payments' Precisionpay Go app for businesses to issue virtual cards for corporate expenses.

Some credit unions that gave bonuses to front-line staff at the onset of the coronavirus outbreak may be too cash-strapped to offer similar payouts during this latest surge.

Banks are good at updating tech for customers but need to do it for staff

Deutsche Bank is considering moving some of its 4,600 Manhattan staff to other hub cities across the U.S., but there are no concrete plans as yet.

The architects of two major loan deals featuring Black banks, one involving multiple lenders and a pro sports franchise and another backed by Citigroup, say more transactions like these are in the works.

Anna Lo, a former NCUA examiner who previously led Pacific Transportation FCU, will take the helm next month, following the retirement of longtime CEO Lourdes Cortez.

Their $35 million refinancing of the Atlanta Hawks’ training complex is being touted as the first time that a professional sports team has secured a loan underwritten exclusively by Black banks.

Citigroup is following up on a September promise to help these minority depository institutions finance as much as $50 million in affordable multifamily rental housing.

The Cincinnati bank joins a growing list of banks pledging billions of dollars to fight systemic racism and help close the wealth gap that exists between white and minority households.

Amy Nigrelli will serve as CMO of the Albuquerque-based credit union, one of two recent personnel moves there.