Technology
For customers who are declined through traditional underwriting models, artificial intelligence models that can take in more data take a wider lens of creditworthiness.
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Financial institutions need to reconsider the logic and intuitiveness of their website design. They could also introduce free credit scores and capitalize on generative AI, experts say.
February 15 -
Most large banks now have a C-suite officer overseeing AI. Here's why and what such a job entails.
February 12
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When customers are targeted directly with fake text messages that lead to account takeover, artificial intelligence, and in some cases generative AI, can play a role in fighting the fraud, experts say.
February 5 -
Experts explain which features customers expect, which they love and where banks are creating a competitive edge with their apps.
February 1 -
With the growing interest in generative AI, it seems inevitable that some banking jobs will change while others will be eliminated entirely.
January 29 -
Mike Abbott, global banking lead at Accenture, shared where he sees banks using the technology most effectively in the year ahead.
January 22 -
Bank regulators Friday said the existing laws governing safety and soundness and fair lending are adequate to address risks posed by artificial intelligence, noting that while AI may be used to inform lending decisions, banks are ultimately responsible for compliance.
January 19 -
When the e-commerce giant designs and revises new store models like Just Walk Out, it faces a challenge: How do you train technology that requires real-world data that doesn't yet exist?
January 16 -
The card network is creating a generative AI-powered chatbot to give small-business owners personalized assistance, emphasizing 'inclusive' resources and mentorship for minority entrepreneurs.
January 12
