Technology
The American Bankers Association found that 89% of the banks it surveyed feel that social media is important. But there is room for improvement in their practices.
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A new model rates large banks on their efforts to develop and deploy artificial intelligence technology.
September 14 -
Executives at Citizens Financial Group and community banks such as Seattle Bank and Citizens Bank of Edmond say there are potential use cases for large language models. Yet they have concerns that impersonal service and likely errors could erode customers' faith in their financial institutions.
September 14
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The FBI, NSA and CISA highlighted the emerging dangers of AI-powered deepfakes in phishing campaigns and cataloged protections companies can deploy.
September 13 -
The bank is testing artificial intelligence tools that aim to detect possible signs of misconduct from the tone of traders' phone conversations.
September 13 -
AB - TechnologyRecent Arizent research shows that having appealing digital spaces is one of the most important factors for customer experience at banks.
September 12 -
Securities and Exchange Commission Chairman Gary Gensler told lawmakers that artificial intelligence could be used to game securities transactions in favor of corporate interests over those of investors. Critics say the SEC's plan to combat such conflicts of interest is hostile to technology.
September 12 -
Bank of America and TD Bank are finding that new employees and interns respond well to onboarding and training that takes place in the magical worlds of virtual reality.
September 11 -
Executives at the Columbus, Ohio-based regional bank were convinced by a presentation Veuu, the solution's developer, made earlier this year.
September 8 -
Fraudsters are leveraging advanced artificial intelligence to impersonate customers and deceive financial institutions, but the industry is fighting back with detection systems.
September 7
