The Most Powerful Women in Banking
Narcissistic biases can lead us to favor those who look like us or have similar backgrounds or other common bonds. This inevitably affects the quality of hiring and risk management decisions.
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The days of having an employee who happily works at the drive-through window for 30 years are over. So what’s a bank to do about its branch staff now? Bank of Tennessee has some ideas that it expects will appeal to millennials.
September 5
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JPMorgan Chase's Amber Baldet shares how she got interested in technology; Credit Suisse’s Laura Hemrika talks microfinance; and a few of our Best Banks to Work For have female CEOs.
August 31
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The goal, according to Wells Fargo's head of community banking, is to focus on how customers are treated rather than how many products they buy as well as create a consistent approach to the megabank's sprawling branch network.
August 31
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The uplifting story of another Virginia statue — this one honoring the first black female to charter a bank — is well-timed. Plus, JPMorgan Chase's O'Connor on laboring over Libor and U.S. Bank's Lawler on getting people to do the right thing.
August 24 -
The Swiss bank got involved in microfinance in a counterintuitive way: at the behest of its wealthiest clients. Technology has made lending in small rural villages more efficient and profitable.
August 24
The latest news and perspective on women in the industry | The Most Powerful Women in Banking program convenes and empowers the community of female executives in financial services.