The tech firm behind
On Wednesday, Nuance Communications in Burlington, Mass., announced Nina ID 2.0, which uses voice
"Consumers today need to be able to reach out and engage with brands quickly and easily — wherever they are — and that's often from a mobile device," said Robert Weideman, general manager of Nuance's enterprise division. "Nina ID brings to the virtual assistant world the same proven Nuance biometrics technologies used by millions of consumers via leading organizations."
Besides USAA, Nuance said its customers include Barclays, ING Netherlands, Tangerine Bank and Santander Mexico.
Although Nuance makes the technology behind USAA's assistant, the San Antonio-based company works with the software firm