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Though a handful of banks have adopted overdraft fee reforms, a great many consumers still need the protection that legislation targeting abusive practices would provide, writes a staff attorney for the National Consumer Law Center.
July 28
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The San Francisco company is relying more on banks and credit unions, and its own acquisition of a bank last year, to fund its consumer lending business. The flexibility has proved helpful as demand from other loan buyers wanes.
July 28 -
The Cincinnati bank used to rely on surveys to gauge how satisfied customers were after speaking to a contact center agent. Technology has made the task easier and more comprehensive, and spotlighted common issues that triggered a high volume of calls.
July 28 -
The allegations against the $559 billion-asset bank are similar to those brought against Wells Fargo related to its 2016 fake-accounts scandal.
July 28 -
Devon Lyon will succeed longtime president and chief executive David L’Ecuyer in August.
July 28 -
The Texas-based institution named Robert Hernandez as its next president and CEO. He replaces James Poplin, who announced his retirement earlier this year.
July 28 -
A potential Senate bill could pressure interchange fees, while the broader economy faces a downturn. Mastercard CEO Michael Miebach contends the firm is prepared for both.
July 28 -
U.S. brokerage units of JPMorgan Chase and UBS Group agreed to pay a combined $2.1 million in penalties to settle allegations from the Securities and Exchange Commission that they didn’t have the proper policies and programs in place to prevent customer identity theft.
July 28 -
Following another strong quarter for wealth management, here's what Goldman Sachs will do next in its hunt for the almost wealthy, and why it matters.
July 28 -
American Banker's second annual Most Influential Women in Payments, Next recognizes women under 40 who have demonstrated a strong talent for leadership and an expertise in their respective fields.
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