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Gaye Erkan was widely seen as the front-runner to succeed founder James Herbert. Following her abrupt departure, the San Francisco bank must decide whether to find its next leader internally or recruit an outsider.

Wells Fargo Chief Risk Officer Amanda Norton, who joined in 2018 to help turn around the scandal-ravaged lender, is leaving as the cleanup continues. 

American Express will give employees two weeks’ notice before it starts bringing a larger number of staffers back to its offices. The credit card giant had previously said it intended to start bringing back employees on Jan. 24.

Jennifer Ventimiglia, who joined Fortera in 2015, will also become chief executive after Tom Kane retires from this role.

Bank of America hired Benjamin Saunders from JPMorgan Chase for its financial institutions investment banking business.

The U.S.-based networks are offering credit cards and other products through financial technology companies that otherwise could allow consumers in the region to bypass bank-issued cards.

Personalized advice, embedded finance and virtual branches are among the initiatives financial services companies have on their drawing boards for the coming year.

David Ratliff will lead all corporate and institutional client coverage teams in the Asia Pacific region, including corporate banking, financial institutions, and the global institutional client group, according to an internal memo.

Banks and credit unions need to do more for (and assume less about) customers who are over 50, says Theo Lau, founder of the advisory firm Unconventional Ventures.

Democrats largely left the financial sector alone last year. But they are attempting to resurrect a bank tax-reporting plan to help pay for President Biden’s social policy package while keeping a close eye on cryptocurrency and how regulators review mergers.