Artificial intelligence
Artificial intelligence
-
The bank’s AI-driven virtual assistant, which lets people quickly search transactions and cancel subscriptions and other recurring charges, was an instant hit. But BofA will have to take a number of steps to sustain erica's early momentum.
June 13 -
HSBC worked with Maritz marketing to tap AI to predict which categories of rewards—travel, merchandise, gift cards or dining—consumers were most likely to use, factoring in their seasonal tendencies and past behavior.
June 12 -
From the opportunities — and threats — in artificial intelligence to envisioning a world in which "Wi-Fi is like air," here is what everyone was buzzing about at American Banker's Digital Banking conference.
June 11 -
According to one analyst, the threat from fintech was overrated – but there are plenty of other tech trends credit unions need to be ready for.
June 11 -
HSBC's Mary Kate Loftus and Popular's Camille Burckhart are digital banker standouts. RBC fires U.S. CEO over an affair with his employee, amid a #MeToo attitude adjustment. And, what's the best time careerwise for women to have children?
June 11 -
Financial institutions can improve monitoring of suspicious activity and potentially risky customers using algorithms, but they need to treat this new technology with caution.
June 8 -
Banks will need to evolve further and faster to reach consumers in an interconnected, always online world, according to industry leaders.
June 7 -
A popular AI open-source platform with bank investors is being combined with IBM hardware and Nvidia processors in the hopes of creating high-speed, “driverless” AI.
June 7 -
At American Banker’s Digital Banking conference in Austin, industry leaders wrestled with philosophical questions about artificial intelligence and the rapidly evolving expectations of customers.
June 6 -
Citizens Financial Group is partnering with IBM to develop a virtual career coach that will use artificial intelligence to help employees set career goals and determine what kind of training they need to develop new skills.
June 6