Kevin Wack is American Banker's national editor, and is based in southern California. He was formerly the publication's consumer finance reporter and its Capitol Hill correspondent. Earlier, he worked on financial policy in Washington. He has also reported for the Associated Press and worked as the investigative reporter for the Portland Press Herald in Maine.
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Under Beth Johnson's leadership, Citizens has been building a database that is designed to reveal which customers are best suited for specific products.
By Kevin WackSeptember 25 -
Summit Credit Union in Madison, Wis., has filed what's believed to be the first lawsuit by a financial institution in connection with the massive data breach.
By Kevin WackSeptember 21 -
LendingPoint, which caters to borrowers with damaged credit records, believes that traditional credit scores are overly pessimistic about the likelihood that certain borrowers will repay.
By Kevin WackSeptember 20 -
The Equifax breach has millions of Americans now thinking about freezing their credit to guard against identity theft. But those who act could be cutting themselves off from the nation's vast credit economy.
By Kevin WackSeptember 19 -
Bankers in Florida and Texas are dusting off their disaster-recovery playbooks, which focus on retrieving customers' valuables, ensuring employee safety and minimizing the bank's own legal exposure.
By Kevin WackSeptember 14 -
Mike Cagney’s eventual successor will have to decide whether to continue his focus on rapid growth. Also on the table are strategic decisions about when to go public and whether to pursue a bank charter.
By Kevin WackSeptember 12 -
CIBC's Victor Dodig has big plans for the U.S., but other bank execs speaking at an investor conference Monday warned of risks in certain sectors.
September 11 -
The person-to-person payment service, the big banks’ answer to Venmo, is scheduled to launch a stand-alone app next week.
By Kevin WackSeptember 8 -
One year after it paid $190 million in fines and restitution for opening millions of unauthorized accounts, Wells Fargo remains mired in scandal. Why hasn't it been able to recover?
By Kate BerrySeptember 7 -
Given the scale of damage to the region’s homes and cars, bankers are guarding against an expected spike in missed payments by extending loan terms, deferring payments and making other concessions.
By Kevin WackSeptember 7