Laura Alix

There are more than 20,000 Holocaust survivors in the New York City area, and roughly a third of them are said to live in poverty. New York-chartered financial institutions should voluntarily waive transfer and processing charges on payments to reparations recipients, the state’s financial services regulator says.

The North Carolina company has estimated the degree of exposure to flooding and hurricanes that exists in its mortgage and commercial loan books and has tallied its losses from severe storm damage in recent years. It’s one of a few regional banks to publish assessments based on the criteria of a global task force.

Darryl White has made no secret of the Canadian company’s intentions to expand its U.S. presence, and the deal for San Francisco-based Bank of the West would give it a foothold in the nation’s largest and richest state.

Ravi Mallela will step down as chief financial officer in early January. Chief Risk Officer Ralph Mesick will serve as interim CFO while the company searches for Mallela's replacement.

The Office of the Comptroller of the Currency released draft “supervisory principles” for banks with more than $100 billion of assets, saying they should account for weather-related risks. Officials said public feedback on the guidelines will help inform more detailed interagency policy next year.

Worker shortages at call centers and rising concerns about account fees may have contributed to the industrywide decline, according to the authors of a new J.D. Power study. Capital One, which scored highest, benefited from its strength in digital banking.

The Providence, Rhode Island, company has agreed to buy DH Capital, a capital markets advisory firm specializing in the tech and communication sectors. It already has bought a valuation consulting firm and has three acquisitions pending.

Conservative groups have sued the Securities and Exchange Commission and the state of California to overturn rules requiring banks and other companies to add more women and minorities as directors. Experts say the legal challenges are unlikely to change how corporations think about boardroom diversity.

James Herbert is expected to step away from his duties for six months due to a coronary health issue. Co-CEO Hafize Gaye Erkan will take on more responsibilities.

Business lines south of the border, led by a diversified commercial banking unit, contributed more than 40% of total earnings at Bank of Montreal over the past 12 months. Company executives now see an opportunity in selling wealth management services to commercial clients.

Citizens Financial Group, which has offered instant financing for the Xbox All Access program since 2019, will now provide point-of-sale loans for Microsoft PCs, tablets and other products and services.

The city and the nonprofit Operation HOPE will offer $100 to kids from low-income households, with banks playing an assisting role. “Once you own some stock, once you have an account, now you're watching that grow and you’re a participant in the” financial system, said John Hope Bryant, the nonprofit's founder and CEO.

Liz Wolverton, previously the Georgia bank’s chief strategy and customer experience officer, will oversee its branch network, consumer products, marketing and more.

The aging of the American workforce is expected to hit the financial industry especially hard. So banks are considering nontraditional job candidates, finding bigger roles for young employees and moving those planning their departures into advisory roles.

Four of the six bankers joining Nashville-based Pinnacle Financial Partners worked in Truist Financial’s aerospace, defense and government contracting unit.

Jane Kulich, who worked for Citizens Bank in Mukwonago, Wisconsin, was killed when a driver plowed into the gathering in nearby Waukesha.

The Cleveland company has bought out XUP after taking an equity stake in it early this year, saying its technology showed promise in simplifying enrollment of small and middle-market companies in multiple commercial payments services.

A focus on getting work done more efficiently has prompted these midsize banks to rearrange responsibilities, eliminate red tape and use technology to automate repetitive or tedious tasks. Some are also enhancing leadership development and increasing employee benefits amid an increase in turnover.

The Minneapolis company is planning a dramatic reduction in greenhouse gas emissions from its operations and the activities it finances, matching a commitment made by many of the nation’s largest financial institutions.

From paying for lawn care when an Army Reservist on staff was deployed to offering employees office space and laptops for their children to do school work, United Bank in Alabama aims to make life easier for the people who work there. It is also ramping up internal training programs.