W.B. King

Fintech partnerships can be tricky, but for credit unions ready to make that leap, several experts have a variety of tips that can help position institutions for success.

Redwood CU's home-grown pay-by-text solution won a prestigious award recently, but the credit union is already looking at ways to build even more functionality into it.

The European Union’s General Data Protection Regulation could serve as groundwork for future U.S. rules, so analysts suggest credit unions at least begin working toward compliance.

Credit unions undergoing core conversions may stick with third-party vendors for certain services, but in some cases that can cause more harm than good.

Caroline Redmann was once flummoxed to hear herself called an "IT nerd," but today she wears it as a badge of honor.

The credit union's inaugural Lending Analytics Competition challenged University of Central Florida grad students to develop predictive models that could better interpret data.

Among the findings, credit unions may not be doing enough to protect against malware, which involved in nearly 40 percent of hacking incidents, as well as Trojan botnets and denial of service attacks.

The distributed ledger technologies CUSO has partnered with Hedera Hashgraph as part of its effort to reach 1 million users by the end of 2018.

A new survey reveals many credit unions aren't dedicating the resources they should to data analytics, which could put them at a disadvantage when the next recession hits.

Whether due to costs, growing cyber threats or other factors, a growing number of credit unions are outsourcing an important C-level security role.

A growing number of credit unions are interacting with members through text-messaging channels in place of more traditional contact methods.

A generation that has never known a world without cell phones or the internet – in other words, those born in the year 2000 or later – is driving credit unions to redefine traditional approaches to banking, technology, communication and more.

Voice authentication software has improved call center service at Virginia Credit Union and shortened call times by nearly 25 percent.

Some credit unions are seeing significant boosts to loan balances and campaign response rates by deploying adaptive email marketing automation campaigns.

A new kind of ATM fraud has begun to hit U.S. financial institutions. Here's how to protect your credit union.

A growing number of fintechs are finding ways to cater their offerings to credit union members, including one co-founded by a former credit union CEO.

Remote deposit capture fraud remains a threat, but analysts say that's just the tip of the iceberg. Here's how credit unions can better protect themselves -- and their members.

Cynthia Schroeder has seen massive technological changes in the four decades she's been in the credit union movement, but one thing that hasn't changed is the importance of collaboration and mentorship.

This week marks the return of a series of intensive, hands-on training sessions in distributed ledger technologies for credit union executives.

With some 3.5 million ATMs all needing to be converted Windows 10 at the same time, some credit unions are being proactive now to avoid the mad rush.