The biggest challenge for credit union acquirers involves retaining commercial customers at the banks they buy. That's why constant communication, and having more commercial products and services, matter.

As lawmakers meet this week to discuss artificial intelligence, they should work with regulators to create universal and workable definitions.

The ATM manufacturer has added mobile banking integration, document signing, biometric authentication, video banking and a cash recycler to its DN Series.

Bruce Van Saun, CEO, shares details of the new digital channels the bank is building for consumers and small-business customers.

Nearly half the nation's state regulators have agreed to a new multistate licensing business for money servicers, including fintechs.

At the recent Digital Banking conference, a pair of credit union executives offered insights into how the shift toward digital services has impacted their branching strategy and vice versa.

The deal with Frandsen Financial is the 12th bank M&A transaction this year involving a seller in Wisconsin.

Seed, a San Francisco startup, has developed a platform that lets small businesses quickly open accounts online. That's an important feature for Cross River as it courts more fintech clients.

Shore Community Bank, which has five branches in Ocean County, will sell for $53 million.

Sterling Bancorp must enhance its BSA policies and hire an outside firm to review its account activity.

In a hyper-competitive job market, credit unions are finding creative ways to keep staff engaged and sweeten the deal for potential new hires.

Independent Bank in Texas, the seller, gained the business after buying Guaranty Bancorp.

The National Credit Union Administration is considering increasing the threshold for nonmember deposits but bankers have vowed to fight back, including possibly suing the regulator.

Facebook's plans to launch its Libra cryptocurrency dominated much of the discussion at American Banker's Digital Banking conference last week, but attendees also debated what big tech company might strike next and what future digital innovations are in store.

Google explored the OCC's fintech charter, then walked away; the biggest changes in digital banking could be just ahead; 'Truist' rebrand prompts lawsuit by N.C. credit union; and more from this week's most-read stories.

Large banks had huge losses from originating mortgages in 2018 as costs were three times higher than similar-sized independent lenders, according to research conducted by Stratmor and the Mortgage Bankers Association.

Executives and directors from across the industry discussed their concerns for the industry and priorities for the next year during this year's NAFCU and CUNA annual conferences.

A customer who sued Chase over credit card interest charges is now asking a judge to order the bank to stop notifying cardholders about its plan to reinstate arbitration.

Banks are increasingly turning to outsiders like Nikki Katz, a former Disney executive now at Bank of America, and Joel Kashuba, formerly of Procter & Gamble and now at Fifth Third, to help build their digital experiences.

While global banks have been pouring money into information technology — to the tune of $1 trillion over three years — only a handful appear to be fully committed to a digital transformation and are therefore reaping the benefits, according to an Accenture study.