Consumer banking
Consumer banking
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PNC's Todd Barnhart, incoming Consumer Bankers Association chair, says the group is concentrating on the impending process of modernizing the Community Reinvestment Act among other issues that do not require action on Capitol Hill.
September 10 -
Casey Crawford, CEO of Movement Mortgage, bought First State Bank in Virginia last year. He has since injected more capital into the bank in an effort to reinvent it.
September 10 -
A community bank in Pennsylvania made up its own holiday of sorts — including a product demonstration and a 1982 DeLorean reminiscent of "Back to the Future" — to encourage bank customers to try out new fintech features.
September 10 -
A companywide survey at First National Bank Alaska found that employees wanted more training and development. This is how the bank responded.
September 10 -
On Jun. 30, 2018. Dollars in thousands.
September 10 -
On Jun. 30, 2018. Dollars in thousands.
September 10 -
Many workers get extra days off to celebrate all kinds of things, from their birthdays to a good regulatory exam score, or as a reward for charitable giving and other community involvement.
September 9 -
Dawn Morris, formerly of Webster Financial, will also oversee marketing and customer experience.
September 7 -
The agency announced a new lineup for the Consumer Advisory Board after having fired its previous members and those of two other panels.
September 7 -
First Bank Financial Centre's Mark Mohr personalizes work anniversary cards by drawing sketches on them highlighting employees' interests.
September 7 -
Acquiring fintechs can be a smart way for banks to access needed tech talent, but they must be careful not to stifle innovation in the merger.
September 7 -
Club owners used to be able to get bank loans, but that changed as the de-risking wave reshaped banks' relationships with pot firms, exotic dancers and many others. Whether the taboo can or should last becomes a big question as adult entertainment keeps growing.
September 6 -
The French banking giant will lower its stake in First Hawaiian below 20% when the secondary offering is completed.
September 6 -
Financial institutions need to manage expectations about what they can offer customers or they risk losing credibility with customers.
September 6 -
Consultant and behavioral psychologist Wei Ke shares his view on the bank’s plan to offer free trading, and why competitors shouldn’t react too quickly.
September 6 -
Last summer, the Wausau, Wis., bank combined two employee groups to form the ICEBreakers. Its mission is to support outstanding customer service and foster a positive workplace culture.
September 5 -
If Gov. Jerry Brown signs the legislation headed to his desk, it would be the first law of its kind in the U.S. It is designed to allow small-business owners to make comparisons between offers in the often bewildering world of online business lending.
September 5 -
In a report, the watchdog said the economic environment and competition instead have driven trends in small-business lending.
September 5 -
The Minnesota bank said longtime executive John Elmore will retire in the spring and that it will combine two key departments as a result. It also plans to hire a chief digital officer.
September 5 -
Every year communities are hit by hurricanes, earthquakes, tornadoes and other disasters. These banks have found novel ways to take care of customers and employees in those emergencies.
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