Data Analytics

The bank and card program provider is starting to use AI in many areas, but it's also trying to build paths forward for employees whose jobs will be affected.

A year after buying the artificial intelligence fintech Layer 6, TD Bank is "rewiring how the organization has worked," Gregory Braca says.

Policymakers need to update banking regulations to minimize the risks posed by technology companies entering financial services, a well-known policy analyst says in a new paper.

Banks use anti-money-laundering and fraud systems to try to catch scams that prey on senior citizens. A few, including Wells Fargo, are working on artificial intelligence that could spot them even earlier.

Data scientists from NASA, Google and hundreds of other places are working for financial firms in their spare time. Is this a good idea?

Two groups are asking the agency to restrict collectors to "one live conversation per week" with a borrower and up to three phone attempts per week.

Few firms have been able to blend predictive virtual assistants, geolocation, data analytics and other cutting-edge technology into apps like TD Bank, which has more mobile users in Canada than anyone in finance.

Trellance has acquired IronSafe, which provides data analytics to more than 2,300 credit unions.

Two of the credit union movement's biggest names are teaming up to help CUs better tackle big data.

Community bankers take pride in their personal touch with customers, but they must extend it to mobile platforms. A good start is creating digital hubs that let customers view their full financial picture in one place, a chief technology officer says.

Three of the trade group's specialty councils banded together on a report that looks at how credit unions can improve their metrics and data analytics related to growth.

Analytics for retirement readiness.

The rise of AI, high-frequency trading and other complex activities is all the more reason for policymakers and financial executives to sharpen their understanding of science, technology, engineering and math.

Reconciling accounts, predicting market turns and their effects on portfolios, and even answering client faxes (yes, faxes) can all be done better with artificial intelligence, the custody bank says. Experts describe it as a cutting-edge program.

On the first day of the 2018 CUNA CFO Council conference, futurist Mike Walsh gave credit unions a hint of the world to come from both a consumer and business point of view.

U.S. fintechs attracted $5.8 billion in the fourth quarter as institutions sought an AI edge.

It's not enough to hire someone with strong IT skills—they also need "soft skills" such as a passion to keep learning and understanding members needs.

In a move rare for the industry, the bank bought a team of data scientists to bolster its artificial intelligence efforts in areas including product recommendations and fraud prevention.

Banks are increasingly investing in technology that will enable them to deliver highly personal and customized communications with customers.

The financial services industry must change how it attracts, hires and develops data science talent.