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Market Intelligence:
AI
Payments
Research
  • Payments
    Marqeta makes a $275 million bet on embedded finance

    The company's first-ever acquisition, of Power Finance, will allow it to fuel a banking-as-a-service model for credit cards and other financial products under the direction of its new CEO, Simon Khalaf.

    By John Adams
    Executive Editor, Payments
    January 30
    Khalaf-Simon-Marqeta
  • BankThink There's a surprising risk lurking in the details of bank mergers

    Banks need to be cautious about negotiating pre-merger Community Benefit Agreements with nationwide activist groups. The deals carry real reputational hazard.

    January 30
    Kenneth H. Thomas
    Kenneth H. Thomas
  • Artificial Intelligence
    How banks should deal with AI's risks, according to NIST

    An AI framework released by the National Institute of Standards and Technology this week is the government's advice on coping with pitfalls and making the software trustworthy.

    Penny Crosman Cropped
    By Penny Crosman
    Executive Editor, Technology at Arizent
    January 27
  • College planning
    'A huge mistake': Lessons from the JPMorgan-Frank fintech deal

    JPMorgan Chase alleges in a lawsuit that the college-planning website Frank provided misleading information before the bank bought it. Experts say there were plenty of red flags from the beginning.

    By Miriam Cross
    Tech Reporter
    January 27
    Jamie Dimon, CEO of JPMorgan Chase
  • Politics and policy
    Debt default would make Lehman bankruptcy 'look like a walk in the park'

    Repo markets and the bank deposit business, in particular, would be upended if the U.S. were to default on its debt, experts say.

    Claire Williams, staff writer, American Banker
    By Claire Williams
    Reporter
    January 27
    Kevin McCarthy
  • Payments
    How Splitit and Checkout.com's Alipay partnership opens new markets

    The U.S. payment companies say their tie-in to the Chinese digital wallet is a doorway to one of the biggest e-commerce audiences on the planet.

    By John Adams
    Executive Editor, Payments
    January 27
    A sign for digital payment service Ant Financial's Alipay.
  • Regulation and compliance
    Auto lending practices draw regulatory scrutiny for USAA

    It is rare for banks, especially large ones, to receive unsatisfactory ratings in their Community Reinvestment Act examinations. The San Antonio bank has now done it twice in a row.

    Kyle Campbell, Washington bureau, American Banker
    By Kyle Campbell
    Staff writer
    January 26
    USAA building
  • Commercial banking
    Office loans spark scrutiny at First Citizens, Webster

    North Carolina-based First Citizens blamed a rise in problem credit on certain office loans that it acquired in the CIT Group merger. Connecticut-based Webster also expressed caution about the segment, which has been impacted by remote work policies.

    By Allissa Kline and John Reosti
    January 26
    Office space
  • Earnings
    Webster CEO touts recent deal for deposit-gathering platform

    As deposits grow scarcer, the Stamford, Connecticut-based bank's acquisition of interLINK earlier this month promises to yield billions of dollars in core funding it can put to work paying down borrowings or purchasing securities, CEO John Ciulla says.

    John Reosti Author Image
    By John Reosti
    Reporter
    January 26
    John Ciulla, CEO of Webster Financial in Waterbury, Conn.
  • Industry News
    Berkshire Hills says lending outlook 'remains strong'

    The Boston bank reported broad-based increases in loans during the fourth quarter, and said it's upbeat about its forecast for 2023. "I think the reason why we're comfortable is because we haven't changed our credit box at all," said CEO Nitin Mhatre.

    By Polo Rocha
    Staff Writer
    January 26
    Berkshire Bank 3
  • Artificial Intelligence
    Commonwealth, Chase renew research on tech for low-income Americans

    The nonprofit is entering phase two of its project with JPMorgan Chase intended to understand how conversational AI and emerging technologies can help low- to moderate-income consumers.

    By Miriam Cross
    Tech Reporter
    January 26
    Timothy Flacke, co-founder and executive director of Commonwealth
  • Payments
    Despite headwinds, Mastercard reports strong consumer spending

    The card network sees digital payment opportunities and upside from China's reopening, but inflation and the slower pace of travel spending could slow growth.

    By John Adams
    Executive Editor, Payments
    January 26
    Michael Miebach, Mastercard
  • Commercial banking
    U.S. Bancorp sees big opportunity in California after Union Bank deal

    With the $7.5 billion acquisition, the Minneapolis bank bolstered its customer base in the nation's most populous state by more than 1 million. Earnings accretion from the combination could offset slower loan growth this year.

    By Jim Dobbs
    Deputy Editor, Community Banks
    January 25
    U.S. Bancorp
  • Cyber Security
    Why this bank CIO is not a fan of password managers

    Rusty Haferkamp, the head of IT at Central National Bank in Waco, Texas, discusses his vigilant approach to protecting his bank from cyberattacks.

    Carter Pape, American Banker
    By Carter Pape
    Technology Reporter
    January 25
    CNB20.jpg
  • BankThink It's time for banks to get more intelligent about artificial intelligence

    Artificial intelligence now has the potential to fundamentally change customers' relationships with banks, impacting everything from onboarding to retention and upselling.

    January 25
    Rodrigo Liang
    Rodrigo Liang
    SambaNova Systems
  • Payments
    As workforces shrink, B2B payment automation could grow

    Firms like Oracle and Billtrust are betting companies with smaller, more remote teams will adopt digital transaction systems to ease the burden of paying their vendors.

    By John Adams
    Executive Editor, Payments
    January 25
    Rajasekar-Sunil-BillTrust
  • Career moves
    Community bank rethinks C-suite tech roles on cusp of merger

    Provident Bank will roughly double in size by combining with Lakeland Bancorp. The modified technology roles it's filled in the past six months could help it take on larger clients.

    By Miriam Cross
    Tech Reporter
    January 24
    Provident Bank, NJ
  • Community banking
    Bankers, economists expect 'shallow' recession

    Members of the American Bankers Association's Economic Advisory Committee expect gross domestic product to stall in 2023. Other surveys show a modest contraction. Lenders say sentiment among their borrowers also points to a slight slowdown.

    By Jim Dobbs
    Deputy Editor, Community Banks
    January 24
  • Retailers
    Why consumers don't always want frictionless payments

    Not every shopper wants to charge the same card every time — but many do. Retailers like Adorama and Nordstrom, and payment companies like PayPal, are digging into their data to determine when an invisible payment is the best option for a customer, and when it's a pain point.

    Daniel Wolfe 2024
    By Daniel Wolfe
    Editor-in-chief, Digital Insurance
    January 24
    Nordstrom shopping bags
  • Regulation and compliance
    Risk management labor costs weigh on stress-tested banks: Study

    Rising demand for compliance staffers to help banks meet stress test requirements has increased the chances of lower profitability, according to new research from the National Bureau of Economic Research.

    Jordan Stutts Author Image
    By Jordan Stutts
    Reporter
    January 23
    Federal Reserve building
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© 2026 Arizent. All rights reserved.