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Market Intelligence:
AI
Payments
Research
  • Payments
    Zelle to pay: Can banks turn their P2P network into a wallet?

    Early Warning Services plans to create a retail payment option for its peer-to-peer system. Experts say it's a long shot, but it could displace Apple, PayPal and others if successful.

    By Kate Fitzgerald
    Senior Editor, Payments
    January 23
    Zelle in hands
  • Commercial banking
    Texas Capital projects a slowdown in spending this year

    The Dallas-based company says noninterest expenses should grow by low double digits in 2023 now that the bulk of the investments related to its business transformation have been incurred.

    By Allissa Kline
    Reporter
    January 23
    Texas Capital Bank
  • Consumer banking
    Synchrony: Consumers 'still healthy' despite uptick in late payments

    The declining credit quality included more borrowers with higher credit scores falling behind on their credit card payments. But executives said the increase remains within expectations as it continues seeing "very linear normalization" in credit.

    By Polo Rocha
    Staff Writer
    January 23
    Brian Doubles
  • AB - Technology
    What does the future look like for crypto lenders?  

    Several providers, including BlockFi and Celsius, have filed for bankruptcy in recent months. But this does not necessarily spell gloom and doom for the industry.

    Penny Crosman Cropped
    By Penny Crosman
    Executive Editor, Technology at Arizent
    January 23
  • Retailers
    As retailers overhaul the checkout, they find fresh troves of data

    The more that stores reinvent the physical point of sale — or remove it entirely — the more they gather insights that go beyond just the payment. This can be extremely valuable to retailers that know how to use this new information, particularly for targeted marketing.

    Daniel Wolfe 2024
    By Daniel Wolfe
    Editor-in-chief, Digital Insurance
    January 23
    Amazon Go - Just Walk Out
  • Consumer banking
    Goldman shares fall after report of Fed's consumer-focused investigation

    The Wall Street Journal reported the Fed is investigating Goldman Sachs' Marcus division, the company's effort to reach U.S. consumers that has been scaled back. The New York bank's stock fell 2.5% after the news.

    By Polo Rocha
    Staff Writer
    January 20
    Goldman Sachs - Marcus office
  • Earnings
    Regions plans to outlast deposit runoff without tapping wholesale funding

    The Birmingham, Alabama, bank expects up to $5 billion in additional deposit declines in the first half of 2023 but is hopeful for potential growth in funding later this year.

    Jordan Stutts Author Image
    By Jordan Stutts
    Reporter
    January 20
    Regions Bank
  • Industry News
    Huntington CEO sees pockets of lending strength amid 'mild' recession

    The Ohio bank posted strong fourth-quarter earnings and, while it expects activity to ease some, it envisions continued strong loan growth in the year ahead.

    By Jim Dobbs
    Deputy Editor, Community Banks
    January 20
    Huntington bank building
  • Retailers
    Shoplifters are fueling a financial crime wave. Can fintech fight back?

    Thieves are getting more organized and aggressive in how they steal from shelves to fund bigger schemes. Emerging checkout systems that track shoppers can deter some of this activity, but not enough to address the full scope of the risk.

    Daniel Wolfe 2024
    By Daniel Wolfe
    Editor-in-chief, Digital Insurance
    January 20
    Ray Ban (EssilorLuxottica)
  • AB - Policy & Regulation
    Amid Washington uncertainty for fintechs, financial law firms Buckley and Orrick to merge

    Alongside the merger, Orrick is launching a unit focused on regulatory advice.

    Claire Williams, staff writer, American Banker
    By Claire Williams
    Reporter
    January 19
    orrick082913-brokensphere.jpg
  • Commercial banking
    Fifth Third forecasts lighter growth in 'slow grind' recession

    The Cincinnati bank expects net interest income growth to cool considerably and fee income to tread water as rate hikes slow and inflation moderates but still continues.

    Jordan Stutts Author Image
    By Jordan Stutts
    Reporter
    January 19
    fifth-third-bl-071317.jpg
  • Fintech
    Payoneer hires Webster Bank's Bea Ordonez to be its new CFO

    Ordonez will leave her chief innovation officer job at Webster Bank.

    Catherine Leffert Author Image
    By Catherine Leffert
    Reporter
    January 19
    Bea Ordonez, deputy CFO, Payoneer
  • Commercial banking
    Truist chief touts insurance business, but doesn't strike down sale rumors

    CEO Bill Rogers stopped short of confirming or denying speculation that the bank is seeking a buyer for part of the unit.

    By Allissa Kline
    Reporter
    January 19
    William (Bill) Rogers Jr., chairman and chief executive officer of Truist Financial Corp., speaks during a House Financial Services Committee hearing in Washington, D.C., US, on Wednesday, Sept. 21, 2022. The CEOs of the biggest US consumer banks are set to warn lawmakers that Americans are struggling amid surging inflation, as they brace for tough questions about how they're helping customers being pummeled by rising prices. Photographer: Al Drago/Bloomberg
  • Commercial banking
    Key preps for a mild recession with a big boost to its reserves

    Cleveland-based KeyCorp posts a subdued profit in the wake of a loan loss provision that was more than six times greater than the level of fourth-quarter net charge-offs.

    John Reosti Author Image
    By John Reosti
    Reporter
    January 19
    Chris Gorman
  • Credit
    Nova Credit will deploy its technology to U.K. firms

    The company, which interprets foreign credit bureau data, is opening its first outpost outside of the U.S.

    By Miriam Cross
    Tech Reporter
    January 19
    Misha Esipov, co-founder and CEO of Nova Credit
  • Commercial banking
    Comerica stock jumps as it sees signs of deposit pressures easing

    The Dallas-based bank, whose deposit base is more commercial-focused, has seen significant outflows in deposits over the past year. But last quarter's declines were "better than we expected," and there are other signs that the environment may moderate this year, its CFO said.

    By Polo Rocha
    Staff Writer
    January 19
    James J. Herzog Executive Vice President and Chief Financial Officer Comerica
  • Industry News
    Synovus sees more loan growth but braces for margin pressure

    Lending momentum and robust interest income powered earnings, but the Georgia bank expects deposit cost increases to weigh on its net interest margin.

    By Jim Dobbs
    Deputy Editor, Community Banks
    January 19
    Photo taken of front of Synovus regional office in Atlanta area.
  • Payments
    Why the metaverse needs banks to do more than show up

    The metaverse is already blurring the lines between physical and online commerce, and many retailers are profiting from it. Banks and payment companies can play an even bigger role by helping money move without friction.

    Daniel Wolfe 2024
    By Daniel Wolfe
    Editor-in-chief, Digital Insurance
    January 19
    Roblox on computer
  • Industry News
    How the banking industry is responding to work from home

    Many bank CEOs see the end of work from home coming soon, but other industry leaders are not so sure. Meanwhile, much empty office space lies waiting in limbo.

    By Courtney Hoff Dockerty
    Writer, Growth Content
    January 18
    A person works from home on a laptop computer.
  • Industry News
    Berkshire Hills hires two new executives in latest leadership change

    The Boston-based bank, which has undergone numerous leadership changes in recent years, hired a new commercial banking head and a new chief credit officer. CEO Nihin Mhatre said the bank is in a "very, very good spot" as his transformation of the company proceeds.

    By Polo Rocha
    Staff Writer
    January 18
    Berkshire Bank 3
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