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Market Intelligence:
AI
Payments
Research
Industry Data
  • Politics and policy
    'Unprecedented': Banks' lobbying blitz against capital rules

    The financial services industry has run TV ads during football games and organized lobbying visits by small-business owners in its fight against the Basel III endgame plan to raise capital requirements for larger lenders. The tactics are beginning to show signs of working.

    By Claire Williams and Kyle Campbell
    November 20
    Michael Barr, vice chair for supervision at the Federal Reserve, speaking at a congressional hearing Nov. 15, 2023
  • Branch banking
    'Just the beginning': Two Wells Fargo branches file for union election

    Unions have historically had little success organizing bank employees, but recent high-profile gains for the labor movement have fueled hopes that will change. The two elections at Wells Fargo will be a test.

    By Polo Rocha
    Staff Writer
    November 20
    the Wells Fargo branch in Bethel, Alaska, on Oct. 31, 2022
  • Strategic planning
    Citigroup notifies its employees about job cuts

    The megabank did not say how many positions it plans to cut as part of a reorganization that represents Jane Fraser's biggest move so far as CEO.

    By Allissa Kline
    Reporter
    November 20
    Citigroup's Wave Of Job Cuts Poised To Start As Soon As Monday
  • Commercial banking
    JPMorgan Chase accused of de-banking, defaming a Florida business

    A medical services company is suing the nation's largest bank, alleging that it refused transactions, closed accounts and erroneously told customers that the company was subject to sanctions by the U.S. Treasury Department. JPMorgan declined to comment on the suit.

    By Orla McCaffrey
    Staff Writer
    November 20
    JPMorgan Chase 2023
  • Best Banks to Work For
    For this Best Bank to Work For, it's all about shared responsibility

    West Plains Bank and Trust in Missouri, No. 11 on this year's Best Banks to Work For ranking, wins high marks for constructive training, employee development, team culture — as well as excellent benefits.

    By Jim Dobbs
    Deputy Editor, Community Banks
    November 19
    Main Bank CDC Donation.jpg
  • Commercial lending
    Early cracks start to show in banks' commercial loans

    Credit problems in business loans have risen in recent months, as companies that are in a weak financial position have started closing up shop. The difficulty in gauging which banks will face the most trouble is prompting many investors to stay away from the sector.

    By Polo Rocha
    Staff Writer
    November 17
    Debt burden, financial obligation or loan payment, heavy load of money failure, mortgage or borrowing money problem concept, tried businessman carrying big debt money bag losing money banknotes.
  • Banker of the Year
    Banker of the Year: PNC's Bill Demchak

    2023 proved to be a rocky year for large regional banks. But under CEO Bill Demchak's guidance, the Pittsburgh-based company has navigated the turmoil better than many of its peers.

    By Polo Rocha
    Staff Writer
    November 16
    ABM1123_Cvr-Demchak-Final-WebVersion.jpg
  • Payments
    Regional bank CEOs in no rush to shift to fast payments

    The chief executives of U.S. Bancorp, PNC and Comerica say that fraud, regulatory uncertainty, technological challenges and other concerns are making them approach the adoption of real-time payments with caution.

    Jordan Stutts Author Image
    By Jordan Stutts
    Reporter
    November 16
    Demchak, Cecere, Farmer
  • Payments
    How scammers' use of AI is affecting fintech investment

    Fraudsters are likely to increase their use of generative artificial intelligence to attack banks and other payment companies. Investors are using their own influence to fight back.

    By John Adams
    Executive Editor, Payments
    November 16
    Mendoza-Adrian
  • Community banking
    Community Banker of the Year: OFG Bancorp's José Rafael Fernández

    OFG Bancorp's CEO José Rafael Fernández has weathered tough times during Puerto Rico's economic downturn. Now he is hopeful that his bank can seize on the better times ahead.

    berry-kate126x126.jpg
    By Kate Berry
    Reporter
    November 15
    Intern Program 2023.jpg
  • Strategic planning
    In latest shake-up, Truist expands its executive leadership team

    The regional bank announced a near-doubling of the size of its most-senior leadership team, plus expanded roles for two former SunTrust executives and the hiring of a wholesale banking chief from Wells Fargo. Truist is under pressure to improve both its efficiency and its financial performance.

    By Allissa Kline
    Reporter
    November 15
    Truist Financial
  • Industry News
    Bank stocks finally bounced back this week. Will the good times last?

    Share prices climbed sharply amid increased optimism about the outlook for interest rates. Regional banks that got hammered earlier this year were among the biggest winners.

    By Polo Rocha
    Staff Writer
    November 15
    Wall Street bull statue
  • Digital banking
    Small-business bankers share their tech priorities

    Executives at Capital One, U.S. Bank, BMO and Atlantic Union Bank are striving for seamless onboarding and more efficient branch bankers, among other projects on their technology drawing boards.

    Penny Crosman Cropped
    By Penny Crosman
    Executive Editor, Technology at Arizent
    November 15
    Niamh Kristufek, Shawn O'Brien and Dee O'Dell
  • Payments
    'Everybody is on edge.' How Israel's fintech workers are enduring war.

    With employees regularly fleeing to bomb shelters — and some being called away to military service — these technologists must still serve a global clientele while confronting fear and destruction at home.

    By John Adams
    Executive Editor, Payments
    November 15
    DizengoffFountainTelAviv
  • Deposits
    Inside the new, post-crisis market for startups' deposits

    Bank failures last spring forced many startup businesses to shift where they store their cash. JPMorgan Chase appears to be the top beneficiary, but other banks say they are just as eager to reel in deposits and do more business with the innovation economy.

    By Allissa Kline
    Reporter
    November 15
    LinkedIn Post - 2023-11-14T121923.745.jpg
  • Small business banking
    'Staying in touch with the front line:' lessons from Chase for Business CEO Ben Walter

    Don't underestimate how lonely and messy entrepreneurship is, Walter said at American Banker's Small Biz Banking conference.

    Chana-Schoenberger-headshot-crop.png
    By Chana Schoenberger
    Editor-in-Chief
    November 14
    Chase's Ben Walter
  • Small business banking
    Why banks' retail units should care about small businesses

    Bankers should stop thinking of small companies as difficult to serve, Comerica's Brian Haney says; "How does succeeding in small business make the retail bank stronger?"

    Chana-Schoenberger-headshot-crop.png
    By Chana Schoenberger
    Editor-in-Chief
    November 14
    Brian Haney of Comerica
  • State of Small Biz Banking 2023
    SBA 7(a) loans are getting smaller

    Since the end of the Small Business Administration's 2022 fiscal year, the average loan size in its flagship program has dropped more than six figures. The addition of three new nondepository lenders could further drive down this figure.

    John Reosti Author Image
    By John Reosti
    Reporter
    November 13
    Isabel Casillas Guzman, SBA
  • Digital banking
    Phasing out paper statements? Citi's stumble holds lessons for others.

    A recent effort by Citigroup to nudge certain customers toward digital-only statements was well intended but too punitive, observers say. The key, they argue, for banks seeking to cut costs or achieve other goals is to offer incentives to those with ingrained habits.

    By Miriam Cross
    Tech Reporter
    November 13
    BANK-STATEMENT-ADOBE-STOCK
  • Payments
    U.S. Bank is leaning on Elavon for BNPL reach

    The bank is adding fintech-style buy now/pay later lending to other recent payment upgrades at its merchant acquiring unit.

    By John Adams
    Executive Editor, Payments
    November 13
    U.S. Bank
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23RD ANNUAL THE MOST POWERFUL WOMEN IN BANKING

Meet The Most Powerful Women in Banking 2025, our annual ranking of the executives at the pinnacle of the industry.

ABM1025_Cover.jpg

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© 2026 Arizent. All rights reserved.
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© 2026 Arizent. All rights reserved.