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Market Intelligence:
AI
Payments
Research
Industry Data
  • M&A
    This company wants to buy your insurance business

    Arthur J. Gallagher & Co. has been a prolific acquirer, purchasing the insurance brokerages from multiple banks over the last year. Its management has indicated it has another $3.5 billion that it can use for more deals.

    John Reosti Author Image
    By John Reosti
    Reporter
    November 26
    Healthcare and Medical insurance business virtual graph . Medical financial and doctor analyzing. Generative AI
  • Fintech
    Did the OCC hire a con artist to oversee fintech?

    An investigation uncovered the fact that Prashant Bhardwaj, whom the Office of the Comptroller of the Currency hired to be Deputy Comptroller and Chief Financial Technology Officer in March, had a resume full of lies.

    Penny Crosman Cropped
    By Penny Crosman
    Executive Editor, Technology at Arizent
    November 25
    occ seal
  • Consumer banking
    How foster youth become financially forgotten

    Young adults exiting the foster care system often lack the documents and relationships they need to engage with financial products early on. Some advocates, including many in the Texas Legislature, are working to change that.

    Charles Gorrivan
    By Charles Gorrivan
    November 23
    Cortney-Jones,-founder-of-Change-1-cropped.png
  • Women in Credit Unions
    How credit union leaders are embracing chatbots, AI and other new tech

    Honorees on this year's list of the Most Powerful Women in credit unions have adopted tools powered by AI to help provide 24/7 support to members in a variety of languages, while also expanding access to vital capital for those from underserved communities.

    By Frank Gargano
    Data Reporter
    November 22
    Concept art of a chatbot, one of many core technologies employed by honorees on this year's ranking of the Most Powerful Women in Credit Unions.
  • Diversity and equality
    Why fewer women are leading large U.S. banks

    The number of women CEOs at top-50 banks will soon fall to one with the departure of Kelly Coffey from the top job at City National Bank. The recent trend line shines a light on the industry's shallow bench of women in C-suite roles.

    By Orla McCaffrey
    Staff Writer
    November 22
    Kelly Coffey, Nandita Bakhshi, Ellen Alemany
  • Artificial Intelligence
    Bank, fintech leaders weigh in on the pros and cons of generative AI

    New iterations of tools powered by advanced artificial intelligence will aid banks in generating new value for customers, but the lack of regulatory guidance in this area hinders deeper adoption of the technology, panelists and attendees said at The Clearing House's recent conference.

    By Frank Gargano
    Data Reporter
    November 21
    Speakers on stage during a panel regarding artificial intelligence usage across the financial services industry held on Nov. 16 at The Clearing House's annual conference in New York.
  • Commercial banking
    KeyCorp moves commercial banking head Angela Mago to top HR job

    Mago, who was fourth on American Banker's Most Powerful Women to Watch list this year, succeeds Brian Fishel, who is retiring.

    By Allissa Kline
    Reporter
    November 21
    4.-Angela-Mago_cmyk.jpg
  • Payments
    How Ripple is trying to reach new audiences

    The blockchain company is targeting non-financial clients and new geographic regions in a series of product rollouts.

    By John Adams
    Executive Editor, Payments
    November 21
    BerryBrendanRipple
  • Politics and policy
    'Unprecedented': Banks' lobbying blitz against capital rules

    The financial services industry has run TV ads during football games and organized lobbying visits by small-business owners in its fight against the Basel III endgame plan to raise capital requirements for larger lenders. The tactics are beginning to show signs of working.

    By Claire Williams and Kyle Campbell
    November 20
    Michael Barr, vice chair for supervision at the Federal Reserve, speaking at a congressional hearing Nov. 15, 2023
  • Branch banking
    'Just the beginning': Two Wells Fargo branches file for union election

    Unions have historically had little success organizing bank employees, but recent high-profile gains for the labor movement have fueled hopes that will change. The two elections at Wells Fargo will be a test.

    By Polo Rocha
    Staff Writer
    November 20
    the Wells Fargo branch in Bethel, Alaska, on Oct. 31, 2022
  • Strategic planning
    Citigroup notifies its employees about job cuts

    The megabank did not say how many positions it plans to cut as part of a reorganization that represents Jane Fraser's biggest move so far as CEO.

    By Allissa Kline
    Reporter
    November 20
    Citigroup's Wave Of Job Cuts Poised To Start As Soon As Monday
  • Commercial banking
    JPMorgan Chase accused of de-banking, defaming a Florida business

    A medical services company is suing the nation's largest bank, alleging that it refused transactions, closed accounts and erroneously told customers that the company was subject to sanctions by the U.S. Treasury Department. JPMorgan declined to comment on the suit.

    By Orla McCaffrey
    Staff Writer
    November 20
    JPMorgan Chase 2023
  • Best Banks to Work For
    For this Best Bank to Work For, it's all about shared responsibility

    West Plains Bank and Trust in Missouri, No. 11 on this year's Best Banks to Work For ranking, wins high marks for constructive training, employee development, team culture — as well as excellent benefits.

    By Jim Dobbs
    Deputy Editor, Community Banks
    November 19
    Main Bank CDC Donation.jpg
  • Commercial lending
    Early cracks start to show in banks' commercial loans

    Credit problems in business loans have risen in recent months, as companies that are in a weak financial position have started closing up shop. The difficulty in gauging which banks will face the most trouble is prompting many investors to stay away from the sector.

    By Polo Rocha
    Staff Writer
    November 17
    Debt burden, financial obligation or loan payment, heavy load of money failure, mortgage or borrowing money problem concept, tried businessman carrying big debt money bag losing money banknotes.
  • Banker of the Year
    Banker of the Year: PNC's Bill Demchak

    2023 proved to be a rocky year for large regional banks. But under CEO Bill Demchak's guidance, the Pittsburgh-based company has navigated the turmoil better than many of its peers.

    By Polo Rocha
    Staff Writer
    November 16
    ABM1123_Cvr-Demchak-Final-WebVersion.jpg
  • Payments
    Regional bank CEOs in no rush to shift to fast payments

    The chief executives of U.S. Bancorp, PNC and Comerica say that fraud, regulatory uncertainty, technological challenges and other concerns are making them approach the adoption of real-time payments with caution.

    Jordan Stutts Author Image
    By Jordan Stutts
    Reporter
    November 16
    Demchak, Cecere, Farmer
  • Payments
    How scammers' use of AI is affecting fintech investment

    Fraudsters are likely to increase their use of generative artificial intelligence to attack banks and other payment companies. Investors are using their own influence to fight back.

    By John Adams
    Executive Editor, Payments
    November 16
    Mendoza-Adrian
  • Community banking
    Community Banker of the Year: OFG Bancorp's José Rafael Fernández

    OFG Bancorp's CEO José Rafael Fernández has weathered tough times during Puerto Rico's economic downturn. Now he is hopeful that his bank can seize on the better times ahead.

    berry-kate126x126.jpg
    By Kate Berry
    Reporter
    November 15
    Intern Program 2023.jpg
  • Strategic planning
    In latest shake-up, Truist expands its executive leadership team

    The regional bank announced a near-doubling of the size of its most-senior leadership team, plus expanded roles for two former SunTrust executives and the hiring of a wholesale banking chief from Wells Fargo. Truist is under pressure to improve both its efficiency and its financial performance.

    By Allissa Kline
    Reporter
    November 15
    Truist Financial
  • Industry News
    Bank stocks finally bounced back this week. Will the good times last?

    Share prices climbed sharply amid increased optimism about the outlook for interest rates. Regional banks that got hammered earlier this year were among the biggest winners.

    By Polo Rocha
    Staff Writer
    November 15
    Wall Street bull statue
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23RD ANNUAL THE MOST POWERFUL WOMEN IN BANKING

Meet The Most Powerful Women in Banking 2025, our annual ranking of the executives at the pinnacle of the industry.

ABM1025_Cover.jpg

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© 2026 Arizent. All rights reserved.
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© 2026 Arizent. All rights reserved.