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Market Intelligence:
AI
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Industry Data
  • Consumer banking
    20 banks with the best reputation among noncustomers

    The top five banks have an average reputation score among noncustomers of 70.7 in 2023.

    September 22
  • Consumer banking
    20 banks with the best reputation among customers

    The top five banks have an average reputation score among customers of 84.1 in 2023.

    September 21
  • Ransomware
    What banks need to know about Snatch ransomware

    Two federal agencies recently released a warning about a strain of ransomware called Snatch, which has adopted the successful tactics of other variants.

    Carter Pape, American Banker
    By Carter Pape
    Technology Reporter
    September 21
    Headquarters Of The Federal Bureau Of Investigation
  • Artificial intelligence
    How banks are trying to get in front of new AI rules

    It's still too soon to say exactly how the use of advanced artificial intelligence will be restricted in financial services, but banks are developing strategies mindful of potential policies.

    Catherine Leffert Author Image
    By Catherine Leffert
    Reporter
    September 21
  • BankThink Colleges should be on the hook when graduates default on student loans

    Educational institutions ought to have some skin in the game when it comes to the student loan market.

    September 21
    Andrew Housser
    Andrew Housser
    Achieve
  • Payments
    BMO joins earned wage access market via DailyPay

    BMO Financial Group is the fourth bank to partner with the fintech to enable employers to offer early access to the wages they pay.

    By Kate Fitzgerald
    Senior Editor, Payments
    September 21
    Bank of Montreal signage is displayed outside a branch in Vancouver.
  • Marketing
    It's not just Taylor Swift: Banks sponsor more concerts and festivals

    The banking industry, which has a long history of sponsoring sporting events, is pouring more money into the live-music industry, according to a new report. Music-related events and properties make up 39% of the sector's sponsorship portfolio, up from 25% two years ago.

    By Allissa Kline
    Reporter
    September 20
    crowd at concert - summer music festival
  • M&A
    Eastern's call to sell insurance unit, buy Cambridge Trust questioned

    Boston-based Eastern Bankshares says its premium on the sale of Eastern Insurance Group will help fund the acquisition of Cambridge Trust and build a wealth management powerhouse. But some analysts point out more revenue is being sacrificed than gained.

    John Reosti Author Image
    By John Reosti
    Reporter
    September 20
    Boston Old State House
  • Artificial intelligence
    The AI use cases banks and the Federal Reserve are contemplating

    Bank executives at the Sibos conference this week discussed how they are using predictive analytics and other technologies, and the fintech partnerships that move them forward.

    By Miriam Cross
    Tech Reporter
    September 20
    Brian Moynihan, CEO of Bank of America, at Sibos
  • Credit unions
    Banks, credit unions get dementia training to fight financial abuse

    More elderly consumers are being diagnosed with Alzheimer's and dementia — making them vulnerable to scammers. Financial institutions are seeking special certifications to better equip themselves to help.

    Ken McCarthy Author Image
    By Ken McCarthy
    Reporter
    September 20
    cropped_dementia_friendly_sign.jpg
  • Commercial banking
    'Economically invisible': A banker's push for better data on Native Americans

    Dawson Her Many Horses, a commercial banker at Wells Fargo, is a pivotal player in an effort among tribal leaders, the federal government and the private sector to improve the availability of economic data about Native American communities to encourage outside investment there.

    By Polo Rocha
    Staff Writer
    September 19
    Dawson Her Many Horses, managing director, head of Native American Banking, Wells Fargo
  • ESG
    Citizens pledges to work with commercial clients on climate plans

    The $223 billion-asset bank said it will train its commercial bankers to work with clients to develop decarbonization transition plans. It also committed to reaching carbon neutrality within 12 years.

    Jordan Stutts Author Image
    By Jordan Stutts
    Reporter
    September 19
    Citizens
  • Bank technology
    Citi expands digital asset services with blockchain-based deposit token

    The service was created to meet institutional clients' needs for real-time payments.

    Catherine Leffert Author Image
    By Catherine Leffert
    Reporter
    September 19
    Citibank branch.
  • Politics and policy
    CFPB issues guidance on credit denials that use artificial intelligence

    The Consumer Financial Protection Bureau issued guidance on the use of artificial intelligence in credit underwriting, saying that creditors are relying too heavily on a CFPB checklist and sample forms when they should provide specificity to explain why a consumer is denied credit.

    berry-kate126x126.jpg
    By Kate Berry
    Reporter
    September 19
    chopra-030521-topten.jpeg
  • Payments
    IKEA takes a cautious first step into buy now/pay later loans

    The Swedish furniture giant debuts a modest U.S. buy now/pay later loan program via Afterpay, with interest-free terms that are unlikely to anger regulators.

    By Kate Fitzgerald
    Senior Editor, Payments
    September 19
    IKEA in Burbank, California
  • Payments
    Why U.S. Bancorp is investing in the static point of sale

    As Apple and Android enable smartphones to accept payments with little setup, an exec at the bank's Elavon unit contends countertop devices have a lot of life left.

    By John Adams
    Executive Editor, Payments
    September 19
    U.S. Bancorp
  • Consumer lending
    What the UAW strike means for auto lenders

    New-car inventories were rising after years of supply-chain woes. But the stalemate between auto manufacturers and their employees could change that dynamic — and cause knock-on effects for lenders.

    By Orla McCaffrey
    Staff Writer
    September 18
    UAW Strike
  • Regulation and compliance
    Fincen issues small-business guide to beneficial ownership rules

    Treasury's Financial Crimes Enforcement Network said most small businesses will need to report information about their beneficial owners at the start of next year; certain financial and government entities are exempt because of their preexisting regulatory requirements.

    By Ebrima Santos Sanneh
    Reporter
    September 18
    Treasury building
  • BankThink Are we heading toward a bank-free payments system?

    PayPal's new stablecoin offering should be setting off alarms at traditional banks, because it could seriously challenge their dominance in the payments space.

    September 18
    Ousmène Jacques Mandeng
    Ousmène Jacques Mandeng
  • Commercial banking
    Participation in office loan trips up New Jersey bank

    Commercial real estate loans are a growing area of concern for banks. But OceanFirst says its exposure to a troubled shared credit tied to a Manhattan office building isn't a sign of broader problems in its portfolio.

    John Reosti Author Image
    By John Reosti
    Reporter
    September 15
    OCEANFIRST-HQ-110922
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23RD ANNUAL THE MOST POWERFUL WOMEN IN BANKING

Meet The Most Powerful Women in Banking 2025, our annual ranking of the executives at the pinnacle of the industry.

ABM1025_Cover.jpg

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© 2026 Arizent. All rights reserved.
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© 2026 Arizent. All rights reserved.