Plaus had planned to leave the bank after March 31. But Merrill head Andy Sieg's sudden departure for Citigroup triggered an executive shuffle.

Banks have been reclassifying their losses to avoid taking steep write-downs that could be helping them stay in business.

Peapack-Gladstone Financial CEO Doug Kennedy is betting that giving his workforce the same hospitality training hotel employees receive will lead to better customer service and a healthier bottom line.

The quest to make instant settlement ubiquitous in all countries requires scale and connectivity, creating opportunities for intermediaries that can handle the last mile.

Since 2011, and in ever-growing volume, credit unions have been buying community banks. Some see it as the free market at work while bankers say this is another example of credit unions' unfair advantage.

In a sudden shift, Merrill's leader of the past six years is heading back to rival Citi, where he will be head of global wealth and drive its expansion.

The regulation — mandated more than a decade ago to combat discrimination — will make lenders provide data on approvals and denials of small-business loan applications, the cost of credit and demographics of borrowers.

The Federal Reserve and Treasury Department fined the San Francisco-based bank for allegedly helping a foreign bank skirt sanctions on more than half a billion in transactions between 2010 and 2015.

Greenlight, developer of a digital banking app for kids and parents, launched a B2B product for financial institutions. Morgan Stanley and WaFd Bank are early partners.

Like bank and credit union branches, sit-down restaurants face rapid changes in consumer preferences, requiring a quick pivot to a growing range of digital service and checkout options.

By integrating its new installment product with its widely popular mobile wallet, Apple is more likely to capitalize on spending data than to focus on creating a large loan portfolio.

Financial institutions have a checkered history with students. A credit union and bank point to the benefits of their new products.

The more employees who can confidently tell their bank's story, the better positioned a bank will be to build relationships and earn business.

Oregon Community Credit Union is piloting a new schedule to address rising absenteeism and concerns about stress among its call center staff.

This year's conference, hosted by American Banker, comes during a time of almost unprecedented change for the economy and the payments industry. The industry's top minds will gather in San Diego for discussions that will matter for years to come.

Lenders had started tightening as early as the fourth quarter in anticipation of a possible recession. Now, the banking crisis is driving community and regional banks in particular to hit the brakes harder, stoking renewed recessions fears.

Brian Graham, partner and co-founder of advisory and investment firm Klaros Group, breaks down what went wrong with Silvergate Capital, Silicon Valley Bank and Signature Bank and what banks can do to avoid the problems that brought these banks down.

Early Warning Services' upcoming bank wallet will go live in June with certain merchants, supported by EWS's seven large-banks owners, representing 150 million Visa and Mastercard accounts.

The Consumer Financial Protection Bureau plans to issue a small business data collection rule this week, more than a decade after it was mandated by the Dodd-Frank Act to collect data on all small business credit applicants.