Citizens Financial Group is partnering with IBM to develop a virtual career coach that will use artificial intelligence to help employees set career goals and determine what kind of training they need to develop new skills.

Bank of America's top technology officer says finance-industry workers get spooked about their jobs because of how bosses talk about tech.

An inquiry into the sales practices of more than 40 banks launched in the wake of the Wells scandal found several systemic issues and hundreds of problems at individual institutions. The OCC completed the review in December but is not making the results public.

Umpqua Bank has hired veteran lender Tom Farrell to help it grow its homebuilder finance group in California.

The advisory vote came two weeks after Preferred Bank in Los Angeles disclosed a major loan default.

UniCredit and Société Générale are discussing a merger; Revolut also plans to launch its mobile service in the U.S. this summer.

Financial institutions have spent time and money to try to make their branches and digital services more accessible, but Fifth Third and TD Bank are among employers working with the nonprofit Project SEARCH to meet an overlooked need: finding jobs for young people with autism and other cognitive challenges.

Black workers are now down to about one in 10 U.S. employees inside Citigroup, according to 2017 figures in a report published on its website.

Ent CU boasts 11 of the best mortgage officers in Colorado and other top HR-related news at credit unions across the country.

It may not have the digital buzz of fintech, but it can do more to transform how your members see you the moment they walk in the door.