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Making progress on automating the prior authorization process is looming as one of the top healthcare information technology policy challenges in the next year.

Detecting virtual bad actors means paying more careful attention to the digital interactions and touch points within your business, and how users interact with you through apps, websites or customer service centers, writes Accertify's Andrew Mortland.

Even the homeless are getting on board with contactless payments, through a new U.K. wide initiative between Swedish payments company iZettle and the Big Issue Foundation, which enables homeless people to become street vendors by selling its its Big Issue magazines.

The custody bank has deployed more than 300 bots and is using artificial intelligence throughout the organization.

Perhaps the biggest test that Charles Scharf will face when he starts next week will be how to control expenses while still trying to make the necessary investments in risk management to satisfy regulators.

The acquisition of Farmers & Merchants Bank created a bank with more than $200 million in assets.

The FedNow real-time payments settlement network from the Federal Reserve could launch prior to its estimated 2024 time frame, but a lot of pieces have to fall into place to make that happen.

Its quarterly results show lower rates and emerging credit risks can be overcome. Whether most banks have all the same levers to pull is another matter.

CEO Michael Corbat said he “wouldn’t rule out” building branches to keep the momentum going.

The Massachusetts-based institution, which will forgive more than $750,000 in fees, is the latest to come to an agreement regarding overdraft claims.