The Latest

Credit unions as an industry face a wave of CEO retirements, but experts say some institutions' succession plans don't stand up to scrutiny.

The information you need to start your day, from PaymentsSource and around the Web. Today: Uber Eats starts a corporate service; Mastercard's battle with India's regulators; Braintree adds Google Pay; Coinsource gets ATM nod in New York; There's a new ATM hack threat.

Payments technology veteran Will Graylin is looking to build support for OV Loop, a universal conversation and commerce app he developed that harnesses any handset’s texting capabilities to support voice, text or video messages with an e-wallet to store tokenized payments.

Legacy players cannot copy an upstart because legacy players have existing footprints and customers and are anchored by valuable business models, writes Ken Krupa, CTO of MarkLogic.

Readers respond to an FTC settlement with SoFi, weigh calls to simplify Wells Fargo, consider crypto's revolving door and more.

One of the biggest sticking points as regulators try to reform the Community Reinvestment Act is expanding the assessment footprint but ensuring banks continue to serve their direct communities.

A look at staffing changes at credit unions from across the country.

Most people who won't tell another human being they're broke, but they will tell a chatbot, said Patrick Kelly, assistant vice president for digital product development at USAA.

Michelle Moore, head of digital banking at Bank of America, explains the top use case for the virtual assistant so far.

Burak Arik, founder and CEO of Maxitech, said the fintech's banking customers want to be able to offer virtual assistants for a wide array of purposes including personal financial and letting people pay their rent with a voice command.