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For some, the fast pace of change in payments technology needs to slow down for consumers and merchants to catch up. For others, the technology must evolve because it is the consumer and merchant seeking change — all in the name of an easier, mobile experience.

Mary Kate Loftus spearheaded a $131 million digital initiative to improve the customer experience, deepen relationships and attract more of HSBC’s target consumer segments. She was one of our Digital Banker of the Year finalists for 2018.

Hurricane Maria left behind a shattered Puerto Rico. Camille Burckhart and her technology team at Banco Popular found that they were uniquely positioned to help people rebuild. She has been selected one of our Digital Banker of the Year finalists for 2018.

Here's a look at eight deals, why they were significant and why many more are expected.

Financial institutions have spent time and money to try to make their branches and digital services more accessible, but Fifth Third and TD Bank are among employers working with the nonprofit Project SEARCH to meet an overlooked need: finding jobs for young people with autism and other cognitive challenges.

Add S&T Bancorp to the list of lenders that appear to have exposure to a Pennsylvania fuel supplier dealing with alleged employee fraud.

Further legislative reform will face resistance, but it could still happen.

Talking with Shari Van Cleave, head of Wells Fargo Digital Labs; Citizens Financial makes a big move in mortgages in purchasing Franklin American; a rewards blockchain could give Amex access to a wealth of customer data; and more from this week's most-read stories.

With a lighter compliance burden, small banks could shift tech spending to customer-facing innovation.

A lack of talent, capital and good business planning proved fatal for bank organizers in California and Georgia.