In|Vest Conference

The challenge in automating cross-selling to customers online is figuring out how to integrate with the core banking platform.

City National is using digital tools to smooth the transition for clients and advisers. Here’s how the bank's doing it.

“I’m perennially scared of overwhelming our customers,” Acorns CEO Noah Kerner says at the InVest Conference.

Panelists: Randy Bullard, General Manager of Wealth Management, SigFig; Hannah Grove, Managing Director and Chief Marketing Officer, iCapital Network; Jon Stevenson, Head of Wealth Management & Banking, MoneyLion; and Kendra Thompson, Managing Director, NA Head of Wealth Management, Accenture.

High-powered portfolio simulations, security and client communication are among the most promising possibilities, say tech leaders at Morgan Stanley, D-Wave and Clovyr.

Analytics for retirement readiness.

Panelists: Hollie Fagan, Managing Director, BlackRock; Estee Jimerson, Managing Director – Head of Asset Manager Distribution & Engagement, Envestnet; Kunal Kapoor, CFA, Chief Executive Officer, Morningstar; Natalie Wolfsen, EVP and Chief Solutions Officer, AssetMark.

Envestnet sees asset management as poised for major changes as broker-dealers move to fee-based business.

Panelists: Amber Baldet, Co-founder, CEO, Clovyr; Vern Brownell, CEO, D-Wave; Salvatore Cucchiara, Head of Wealth Management Technology, Morgan Stanley; Aaron Spradlin, Co-Founder & CEO, cleverDome, Inc.

Perimeter security is broken, says Amber Baldet, former head of blockchain at JPMorgan Chase and founder of fintech startup Clovyr.

Panelists: Renée D. Brown, CMO, Retail Financial Services, TIAA; Steven Dorval, President, John Hancock Personal Financial Services; Matt Fellowes, CEO, United Income; Roger Lee, CEO and Co-Founder, Human Interest

Panelists: Millie Arora, Political Scientist and Economist, ReD Associates, Nimish Shukla, CFA, Co-Founder and Head of Retirement Income Blueprint Income

Digital advice is still in its early days, says SigFig CEO Mike Sha.

The bank is rotating teams dedicated to product and service development across its organization to help implement new ideas quicker.

The death of robo.

Mobile microinvesting company Acorns grows up.

AI: Adding value to the wealth management industry

Artificial intelligence is not always the right answer to data problems, executives of the two firms said at the In|Vest conference.

Apps aimed at the very wealthy have lagged behind those for other groups, but there's interest in developing them, especially ones that track total net worth.

Needs of wealthy clients are "a lot more complex," says Kraleigh Woodford, managing director and head of digital client experience at UBS Wealth Management.